What are the responsibilities and job description for the Theme Park Operator HOUSING PROVIDED position at B&B Hospitality Staffing LLC?
About the Role:
As a Theme Park Operator at Dollywood, you will play a crucial role in ensuring that guests have a safe, enjoyable, and memorable experience. Your primary responsibility will be to operate rides and attractions, adhering to safety protocols and guidelines to maintain a secure environment for all visitors. You will also engage with guests, providing information and assistance to enhance their visit, while addressing any concerns or issues that may arise. This position requires a strong commitment to customer service, as you will be the face of the park, representing its values and mission. Ultimately, your efforts will contribute to the overall success of the park and the satisfaction of its guests.
Minimum Qualifications:
- High school diploma or equivalent.
- Ability to work flexible hours, including weekends and holidays.
- Strong communication skills and a friendly demeanor.
- Operate ride controls/control panels in all weather conditions.
- Communicate and enforce safety rules.
- Steady guests while entering/exiting ride vehicles during evacuations.
- Inspect harness and other safety equipment prior to use.
- React calmly and quickly in stressful/emergency situations. Physically assist guests throughout the ride/attraction as required.
- Observe guest actions during ride operations to prevent safety hazards.
- Ensure guests are not adjusting safety equipment and observe actions to prevent safety hazards while on ride/attraction.
- Complete required safety paperwork daily.
- Initiate friendly interactions with guests.
- Follow all safety standards to include reporting any violation of standards.
Requirements
- Great attitude
- Ability to live onsite
- Ability to Travel to Our Locations
- Willingness to Provide Friendly Service
- Must pass drug
- Must pass background check
Responsibilities:
- Operate and monitor rides and attractions, ensuring compliance with safety standards.
- Provide exceptional customer service by engaging with guests and addressing their needs.
- Conduct routine inspections of equipment and report any maintenance issues to supervisors.
- Assist in crowd control and manage guest flow during peak times to ensure a pleasant experience.
- Participate in training sessions and safety drills to stay updated on procedures and protocols.
Skills:
The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with guests and providing a positive experience. Attention to detail is crucial when operating rides and conducting safety checks, ensuring that all equipment is functioning properly. Customer service skills will be utilized daily as you engage with visitors, answer questions, and resolve any issues that may arise. Additionally, teamwork and collaboration skills will be important as you work alongside other operators and staff to maintain a smooth operation. Preferred skills, such as knowledge of safety regulations, will enhance your ability to respond effectively in emergency situations, contributing to a safe environment for all.
