Security Manager

Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep.

Position Overview:

Security manager will be responsible for the safety and security of employees, guests, and assets.

The security manager must consistently act with integrity, humanity, and respect. 

Qualifications:

To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard.  The requirements listed below are representative of the knowledge skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills/Abilities and Knowledge

Ability to accurately listen, read, write, speak and understand English.

Ability to analyze and interpret data.

Ability to effectively present information to management.

Ability to make decisions and solve problems while working under pressure.

Ability to show judgment, initiative, and accomplish job duties.

Ability to communicate effectively with all levels within and outside of the organization.

Ability to think strategically and anticipate future trends, needs, and expectations.

Significant experience with latest loss trends (e.g., identity and payment fraud, etc.) and industry leading policies, processes and procedures to proactively mitigate losses across a wide range of loss scenarios.

Good understanding of best in class store protection / hardening, inventory control, surveillance.

Education

Bachelor’s degree in an area relevant to the loss prevention field preferred or 3 years of related work experience in asset protection/loss prevention focused on luxury hospitality environment in a leadership role; or equivalent combination of education and experience. Must be CPR and AED certified.

RELATED WORK EXPERIENCE3 years of experience in asset protection / loss prevention focused on luxury hospitality environment in a leadership role.

Physical Ability

Ability to walk and stand for long periods of time, up to ten (10) hours. Ability to climb stairs/ Ability to carry up to forty (40) pounds. Ability to sit, type, and use a computer screen for long periods required.  Must be able to work well under pressure.

Standards of Conduct:

The high ethical standards of The Hay-Adams must be upheld by all members of the company.  The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, etc., stated in the employee handbook and manuals are inviolable.  We pride ourselves on providing a professional caring atmosphere for clients and all fellow employees and will achieve this goal through responsible actions.

• Promptly manages any security concerns and assist the Manager on Duty on the overnight operations.
• Collaborates with internal shareholders to identify potential security breaches and risks, as well as manage risks.
• Proactively identifies and reports on exposure to loss of company assets and works with the Director of Loss Prevention to minimize risk.
• Ensure financial and operating objectives of loss prevention projects and operations are being met.
• Supports the development and implementation of industry leading loss prevention training and investigations capabilities to all associates.
• Partner with cross-functional stakeholders to create a culture of risk prevention with quarterly drills, evaluation of emergency procedures, and trainings.
• Conduct hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
• The overnight security manager collaborates with law enforcement as necessary.
• Comply with applicable federal, state, and local law and safety regulations.
• Liaise between the Hotel and domestic/foreign protective agencies as well as individual security details as needed.
• Trains, mentors and coaches and counsels all prevention officers.

The Hay-Adams is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.

Equal Opportunity Employer/Veterans/Disabled