What are the responsibilities and job description for the Business Process Writer 2 position at B&H Photo?
At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website.
Long known as “The Professionals Source”, B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles and always-great prices.
B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy environment.
Business Process Writer 2
Job Overview:
The Business Process Writer 2 is responsible for writing and maintaining standard operating procedures for our NJ warehouse facility.
They will work with management of all teams to gather necessary information, document the process flow, detail steps/instructions and make sure consistent format is followed for all process manuals.
Essential Responsibilities:
- Write and review manuals and standard operating procedures outlining business processes thoroughly
- Tour the facility by department and interact with teams to understand the process flow and daily operations by interviews, meetings and direct observation
- Ensure all business processes are documented in the same format/structure, presented in an easily digestible format and are readily available to all users with accurate and updated information at all times
- Conduct root cause analysis and identify solutions in order to improve on current processes
Specific Knowledge, Skills and Abilities:
- Exceptional reading and writing skills
- Bachelor's degree required; Master's degree preferred
- Prior knowledge of SOP writing
- Analytical thinking and ability to break down processes to simplest detail
- Strong Collaboration and communication skills
- Expert with Microsoft Suite and Teams
- Prior experience in warehouse fulfillment/distribution environment preferred
- Ability to travel between NJ and NYC locations may be needed
Required Schedule:
Monday- Thursday 9am-6pm; Friday 9am-2:30pm
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.
Job Details
- Job Family Fulfillment
- Pay Type Salary
- Hiring Min Rate 70,000 USD
- Hiring Max Rate 82,000 USD
