Manager, Global Internal Communications

Description

The Manager, Global Internal Communications will collaborate with the Director of Internal Communications to support the delivery of the Firm’s internal communication strategy and play a key role in executing global projects. The role-holder will offer strategic and tactical internal communications advice and support, overseeing global projects and initiatives such as internal channel transformation, client-focused initiatives, and change management.

This role requires a proactive individual with strong interpersonal, influencing, and project management skills. The role-holder would need to be a strategic and creative thinker who is passionate about story-telling and can build strong and effective working relationships with stakeholders at all levels and across cultures. Strong writing skills are essential, as is the ability to work collaboratively.

Responsibilities

• Share and promote client initiatives and success stories across the Firm, including with in-market colleagues; Proactively source stories from across the region and consider novel and dynamic ways to bring these stories to life and engage our people
• Work with the Internal Communications Director to assist in the management and deployment of firmwide/client-focused initiatives across regional and local markets; This includes the internal promotion of external thought leadership campaigns through, for example, the development of toolkits for in-market BDMC colleagues
• Support the Internal Communications Director with corporate communication announcements, including partner promotions and financial results
• Work with the Business Development, Communications and Marketing, and Design teams on the development of content for the Firm's Annual and regional meeting programs
• Support in the delivery and roll-out of firmwide change management initiatives and programs. This includes developing a robust change management program to deliver upcoming internal channel transformation, as well as the roll-out of a new marketing platform; Developing engaging content and communications/engagement plans tailored to different audiences
• Use data, where possible, to drive and inform content decisions, including content effectiveness and cut-through, and employee engagement strategies
• Ensure all internal communication is consistent with the Firm’s vision, strategy, key messages, and style guide
• Demonstrate strong interpersonal communication skills during all interactions with stakeholders and colleagues
  
  

Experience Required

Skills and Experience:

• Graduate degree in Communications or related discipline
• Able to write compelling copy, when needed, to react to rapid change or crisis
• A communications expert, with significant experience operating at a senior level within a high-profile, dynamic, and fast-moving organization, ideally in professional services
• Strong project management skills with significant experience leading large-scale projects and the ability to manage competing priorities
• Experience operating at manager-level working across multiple geographies
• A proven track record of defining and successfully implementing engaging and outstanding communication strategies
• Channel the Baker McKenzie brand, identity, and culture through a single communications voice
• Excellent verbal and written English communication skills are a must; Fluency in Mandarin is a plus but not essential