What are the responsibilities and job description for the Receptionist / Sales Concierge position at Babcock Ranch?
Come join the Kitson & Partners Team!
Kitson & Partners, developers of Babcock Ranch, America’s first solar-powered town, has an exceptional opportunity for part time Receptionist/Sales Concierge. The position is responsible for greeting and welcoming Discovery Center (Sales Center) visitors, creating a positive first-impression, and directing them appropriately. This includes answering phones, scheduling appointments, securing registrations, notifying company personnel of visitor arrival, updating contact information, and maintaining security and telecommunications systems. Scheduled shifts include working evenings, weekends and holidays.
- Answer telephone, screen, direct calls, provide information to callers, take and relay messages
- Complies with visitor engagement and scripting requirements as defined
- Greet persons entering organization
- Monitor visitor access and maintain security awareness by way of a sign in log
- Direct persons to correct destination
- Assist in visitor registration, data entry and follow-up
- Contact associate upon arrival of visitor (2nd floor associate must come down to meet visitor)
- Deal with queries from the public and vendors
- Provide general administrative and clerical support as needed
- Prepare correspondence and documents as needed
- Receive and sort mail and deliveries (knowledge of shipping methods)
- Monitor office equipment, if maintenance is needed notify Office Manager
- Control inventory relevant to reception area (notify Office Manager if supplies are needed)
- Tidy and maintain the reception area
- Regular in person attendance is required.
- Other duties as assigned.
Skill Set:
- Excellent and clear verbal and written communication skills in English
- Polished professional personal presentation
- Customer service orientation
- Information management
- Organizing and planning
- Attention to detail
- Reliability
- Stress tolerance
Education and/or Experience:
- High school diploma required; Associates preferred
- Must have the ability to work evenings, weekends, and holidays as needed.
- Minimum 2 - 3 years’ experience
- Knowledge of administrative and clerical procedures
- Knowledge of computers and relevant software application (Microsoft Office & Salesforce)
- Knowledge of customer service principles and practices
- Proficient keyboard skills
- Ability to handle multiple calls at peak times
Our Diversity and Inclusion Commitment K&P is an equal opportunity employer that believes in maintaining a work environment and company culture in which all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, disability status, national origin, veteran status or any other characteristic protected by law.
Compensation and benefits We offer an excellent compensation and benefits package, an exciting opportunity, and the chance to grow and contribute to an energetic, collaborative team. To apply, please submit your resume with salary expectations. Resumes submitted with salary requirements will have first consideration.
Candidates meeting these qualifications should apply online. We maintain a Drug Free / Smoke Free Workplace and perform reference checks and background screening. / EOE.
Job Type: Part-time
Pay: From $20.00 per hour
Expected hours: 24 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Weekends as needed
Experience:
- Microsoft Office: 4 years (Required)
- Sales: 2 years (Preferred)
- Customer service: 4 years (Required)
- Salesforce: 4 years (Preferred)
Work Location: In person
Salary : $20 - $-1