What are the responsibilities and job description for the Program Coordinator, Summer Programs (temporary) position at Babson College?
The Program Coordinator, Summer Programs supports the planning and operations of the Babson Academy summer program portfolio, including pre-program planning and program delivery in May through August.
WHAT YOU WILL DO
Works with Babson Academy business development team to update the system for proposal tracking, seat management, etc. based on cohort sizes and composition.
Works with campus partners to reserve appropriate space in residence halls as well as on campus classrooms for all cohorts; provide continuous updates throughout year.
Works with BECC to reserve reception space at the conference center; provides continuous updates throughout the year.
Works with campus dining on estimates for daily usage as well as special events and catering needs and securing one cards for Build participants.
Works with faculty directors to finalize schedules/line up teaching team for all cohorts/sections as planning comes together.
Coordinates with faculty to upload materials to Learning Management System (Canvas).
Updates Pipeline tracking document as groups are contracted; updates with group sizes as information provided by Business Development.
Conducts program orientations, including kick off events and presentation (PPT) to classrooms at start of each program; coordinates with Public Safety, Title IX, etc. to ensure required information is included in communications.
Coordinates with College Marketing throughout summer regarding social media, group photos, testimonials, etc.
Collaborates with primary Program Manager to develop program wrap up documents (demographics, PPT presentation) at end of summer; leverages summer workers to help with analysis.
Collaborates with Associate Dean to complete comprehensive Babson Build summer financials spreadsheet as well as to interview, hire, and train summer workers; leverage summer student workers for data entry.
Prepares program-related client invoices and faculty compensation.
Communicates with Babson Academy clients and participants about program logistics, assignments, and pre-work.
Coordinates program materials and assists client, participants, faculty members, and external speakers.
In collaboration with Associate Dean, contracts with vendors which often include, but is not limited to, transportation, catering, AV equipment, program materials, conference rooms, classrooms, special dinners and functions.
Assumes additional responsibilities as required.
YOUR TEAM WILL INCLUDE
Student Workers
WHAT EDUCATION AND SKILLS YOU WILL NEED
Associate’s Degree or equivalent experience
A minimum of 1-3 years of related experience.
Must have strong customer-service orientation, organization, and planning skills
Must demonstrate strong attention to detail and creative problem-solving skills
Must have program management expertise and demonstrated business acumen
Ability to handle challenging situations and individuals requiring creative problem solving.
Ability to think and act strategically, making choices and decisions to ensure that program participants, clients and faculty receive the best experience while maintaining fiscal diligence and operational excellence.
Must have strong technology skills including proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook/Calendar).
Must have excellent oral, written, and interpersonal communication skills and demonstrated ability to communicate in a cross-cultural environment.
Must have strong organizational and project management skills with the ability to appropriately prioritize tasks and adjust to changing priorities.
Team player with ability to take initiative and complete tasks with minimal supervision.
Interest in international affairs and other cultures.
Must have a positive attitude and the ability to be flexible in changing conditions.
Ability to work with ethnically, culturally, and socially diverse students, staff, faculty, and other constituencies.
Anticipates and embraces change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.
HOW AND WHERE YOU WILL WORK
Must be able to occasionally attend programs, meetings, and events during evenings and/or weekends
ADDITIONAL SKILLS YOU MAY HAVE
Bachelor’s Degree preferred
Prefer 3 years of experience
Competency in more than one language a plus
Prefer experience working with diverse and global audiences or stakeholders
Experience with Salesforce, Cvent, and learning management systems a plus
