What are the responsibilities and job description for the Bowl Host position at Back Alley Lanes VR-Cade?
At Back Alley Lanes a Family owned establishment , our Bowl Attendant’s set the stage for our Guests by providing a warm welcome and serving as their information source for all activities and specials!
As a Bowl Attendant; we would love someone who is high spirited, can multitask and answer any questions our customers might have about the activities and specials we offer to ensure their experience is FUN and memorable.
WHAT WILL YOU BE DOING DAILY?
- Upholding our cleanliness and safety standards (We take this seriously!)
- Welcoming and engaging with all Guests, all while being an ambassador of FUN!
- Promoting and recommending activities based on a Guest’s needs and activity availability
- Troubleshooting and handling lane malfunction calls
- Issuing and cleaning bowling shoes; maintaining shoe organization
- Escorting Guests to their lane and assisting them with their lane set up and ball selection
- Ensuring Guests adhere to all bowling safety standards (gotta play safe!)
- Processing payment transactions and welcoming our Guests back
- Maintaining a clean and organized Bowl Desk and/or lanes; completing side duties
POSITION REQUIREMENTS
- Prior food and beverage or retail experience a plus, but not required
- Guest focused mindset (We heart our Guests!)
- Teamwork is a must (Teamwork makes the dream work!)
- Strong problem solving and multi-tasking skills
- Ability to learn and utilize multiple systems that support the business
- Can effectively communicate with Management, Team Members, and Guests
- Availability to work days, nights and/or weekends
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
Physical setting:
- Bar
- Casual dining restaurant
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: In person
Salary : $12