Medical Receptionist/Front Desk

About Us:
At Back in Action Rehabilitation, we are dedicated to providing exceptional care and rehabilitation services to our patients. We pride ourselves on creating a positive and energetic environment where both patients and staff thrive. We are looking for a motivated and organized Medical Receptionist to join our team and help us continue to provide outstanding service to our patients.

Job Description:
We are seeking a friendly, energetic, and highly organized individual to join our front desk team as a Medical Receptionist. This role is critical in providing a warm and welcoming environment for patients while managing all front-office tasks with precision and care. As a Medical Receptionist, you will be the first point of contact for our patients and play a key role in ensuring smooth operations within the office. Applicants must be able to travel to additional clinics as needed including Mayville, Kewaskum, and New Holstein. Scheduled hours will range between 8a to 6p. No weekends or holidays.

Key Responsibilities:

· Greet and assist patients in a friendly and professional manner.

· Answer phones and schedule patient appointments efficiently.

· Verify insurance information and collect payments.

· Maintain an organized and clean reception area.

· Update and manage patient records in our electronic system.

· Communicate with medical staff and patients regarding appointment updates or changes.

· Handle patient inquiries and provide accurate information.

· Ensure a smooth flow of patients and assist with any administrative duties as needed.

Qualifications:

· High school diploma or equivalent (medical office experience preferred).

· Must be able to work until 6 PM.

· Excellent communication and interpersonal skills.

· Energetic, friendly, and enthusiastic personality.

· Strong organizational skills and attention to detail.

· Ability to multitask and work in a fast-paced environment.

· Basic knowledge of medical office procedures or willingness to learn.

· Experience with medical software is a plus.

Why Join Us:

· Work in a positive, team-oriented environment.

· Competitive benefits

· Make a difference in the lives of our patients!

Join our team as a Medical Receptionist where you can make a difference in patients' lives while contributing to the efficiency of our healthcare services.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Bereavement leave
• Dental insurance
• Disability insurance
• Health insurance
• On-the-job training
• Paid sick time
• Paid time off
• Vision insurance

Medical Specialty:

• Physical & Rehabilitation Medicine

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

Salary : $16 - $17