What are the responsibilities and job description for the Import Specialist position at Backhaul Direct?
Backhaul Direct is hiring an Import Specialist for our International logistics department. We are looking for a motivated person with a self-starter mentality to actively manage our customers' international freight. The Import Specialist is primarily responsible for managing import and drayage shipments and ensuring proper processes are followed including problem resolution. The Import Specialist will join our International logistics team (licensed NVOCC) and thrive in our fast-paced environment utilizing customer service skills to further advance our company goals and initiatives. Come join us!
What will you do as the Import Specialist (not limited to)?
What will you do as the Import Specialist (not limited to)?
- Process and manage import and/or export shipments, including air shipments when needed
- Prepare price quotes on international freight
- Prepare necessary documents for shipments
- Develop and maintain relationships with customers as well as vendors specifically steamship lines and customs
- Research and resolve operational problems
- Ensure customer needs are consistently met and assist to resolve inquiries
- Expedite clearance and delivery to exceed customer requirements
- Perform load audits and ensure all information is accurate
- Work well in a team environment and assist other peers when needed
- Bachelor’s degree in business, logistics or related area preferred
- Minimum 2-3 years of experience specifically in the freight forwarding industry, ocean import or export operations needed
- Experience with CargoWise needed
- Bilingual a plus
- Maintains an eye for detail and accuracy
- Strong organizational skills to coordinate multiple tasks and projects
- Ability to adapt quickly, be flexible, and manage change effectively
- Technologically savvy and able to learn new software programs quickly
- Knowledge of principle and methods for moving goods by air, sea, or road, including the relative costs and benefits
- Knowledge of state, federal, and international applicable laws and regulations i.e. customs, TSA, security, and all other import and export government agencies that regulate international trade desired
- Proven ability to contribute to a dynamic, high-energy team with varying levels of experience
- Ability to work independently and remain on-task with minimal supervision
- Competitive salaries
- Nonexistent dress code (disclaimer: public nudity is highly discouraged and probably illegal)
- Strong fundamentals about who we are
- Robust benefit packages (including medical, dental, vision, life, disability, 401k match, PTO, and paid holidays)
- Internal growth opportunities for high performers
