What are the responsibilities and job description for the Operations Specialist position at Backlund Investment Co.?
The Operations Specialist is responsible for the accurate and timely processing of ACH origination, operational aspects of the core processing software, and supporting the banks and associated financial applications.
*This position is with our holding company, Backlund Investment Company, which owns Better Banks and State Street Bank. However, this position is located in Chillicothe in the Better Banks branch.
HOURS- Mon - Fri 9 am - 6 pm
Duties & Responsibilities
- Perform various operational functions, including processing ACH files, incoming/outgoing cash letters, NSF checks and ACH returns, ACH payroll, ACH loan payments, ICS/Promontory files, and wire and mobile deposits.
- Performs daily balance & repair for Better Banks & State Street Bank for End of Day. This involves verifying that all transactions have been received and calling locations for corrections.
- Work closely with bank staff and customers to manage and respond to ACH questions and issues.
- Create and maintain electronic forms using Jot Forms.
- Performs as subject matter expert for Jack Henry (JH) system, updating core data as needed.
- Provides financial and transaction reporting for internal systems, reporting agencies, and management as needed.
- Perform other duties as assigned.
Education & Work Experience
- At least 3 years of banking experience EG: Bookkeeping, cashier, operations, etc.
- 1 year of ACH, Bank operations, and core administration (preferably Jack Henry)
Mental & Physical Requirements
- Ability to sit/stand/kneel/bend for extended periods
- Ability to work under high pressure
- Strong communication skills
- High level of accuracy/attention to detail
- Organization, prioritization, and time management
- Ability to lift to 50 lbs.
Competencies
- MS Office
- Problem-solving/reasoning/analysis
- Familiarity with banking/bookkeeping, ACH, and merchant posting files
Job Type: Full-time
Pay: $37,440.00 - $48,442.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $37,440 - $48,442