What are the responsibilities and job description for the Front of House Manager position at Backpocket Dubuque / Driftless Pizza Co?
Summary
The FOH Manager is responsible for all aspects of the front of house operations including beer and liquor orders, supply ordering, scheduling of staff, ensuring a clean taproom and an excellent guest experience. They will work to ensure all customers are offered an exceptional experience with a focus on craft beer and entertainment. They are the contact point for bar staff and report directly to the General Manager.
Duties and Responsibilities
- Ensure exceptional guest experience
- Set an example and hold others to the same standards
- Maintain clean taproom/restaurant- delegate when not present
- Ensure daily duties are completed
- Place beer, liquor and soda orders
- Ensure coordination of private parties in FOH
- Order supplies as needed including runs to store, ordering online
- Ensure shifts are covered (scheduling, covering sign offs)
- Complete Iowa Program for Alcohol Compliance Training
- Ensure bar staff are fluent on the brewing process
- Provide education to staff on new releases
- Coordinate seasonal menu items
- Provide feedback and on the ground insight to General Manager
- Hold staff accountable to standards including disciplinary actions in consultation with the General Manager
- Accept deliveries
- Attend weekly manager meetings
- Attend monthly staff meetings
- Coordinate deep clean items during monthly staff meetings
- Other duties as assigned
- Contribute to the vision, goals, and objectives of Backpocket Pin & Pixel/Driftless Pizza Co.
- Take initiative to assure quality service to staff, customers, contract brewing partners and distributors
- Be a reliable, punctual employee, and comply with Backpocket’s policies, safety regulations
Job Types: Full-time, Part-time
Pay: From $53,000.00 per year
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Experience:
- Management: 2 years (Required)
- Bar: 2 years (Preferred)
License/Certification:
- ServSafe (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Dubuque, IA 52001 (Required)
Ability to Relocate:
- Dubuque, IA 52001: Relocate before starting work (Required)
Work Location: In person
Salary : $53,000