What are the responsibilities and job description for the Service Writer position at Bacon Chevrolet?
Job Overview
We are seeking a knowledgeable and detail-oriented Service Writer to join our automotive service team. The ideal candidate will play a crucial role in ensuring customer satisfaction by effectively communicating service needs and facilitating the repair process. This position requires a strong understanding of automotive diagnostics, service writing, and vehicle maintenance to provide accurate information to both customers and technicians.
Responsibilities
- Greet customers and assess their vehicle service needs with professionalism and courtesy.
- Document customer concerns and relay information accurately to the service team.
- Prepare detailed service estimates based on diagnostics and customer requests.
- Align customer expectations with the services provided, ensuring clarity on repairs and maintenance.
- Maintain knowledge of automotive repair processes, including diesel engine repair, shocks, struts, and other essential services.
- Follow up with customers regarding service completion and satisfaction.
- Manage service records and ensure all documentation is accurate and up-to-date.
- Assist in automotive sales by recommending additional services when appropriate.
Qualifications
- Proven experience in automotive service writing or a related field is preferred.
- Strong understanding of automotive diagnostics, vehicle maintenance, and repair processes.
- Excellent communication skills with the ability to convey technical information clearly to customers.
- Ability to work collaboratively within a team environment while also being self-motivated.
- Familiarity with automotive sales practices is a plus.
- Detail-oriented with strong organizational skills to manage multiple tasks efficiently.
If you are passionate about the automotive industry and have the skills necessary to excel as a Service Writer, we encourage you to apply for this exciting opportunity!
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
- Rotating weekends
Ability to Commute:
- Frankston, TX 75763 (Required)
Ability to Relocate:
- Frankston, TX 75763: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $60,000