What are the responsibilities and job description for the Order Desk and Showroom Manager position at Badass Workbench?
Ideal for an excellence and customer service-driven person passionate about helping hardworking people enhance their workspace.
START DATE : Mon day February 17 , 2025
COMPENSATION : $50,000 Commission
W-2 , e xempt
SCHEDULE :
Full-time Monday - Friday
8 : 30 am - 5 : 00 pm CS T
Opportunity to travel up to 25%
LOCATION : Kearney, NE
100% Onsite at our BRAND NEW 7500 square foot showroom with an opportunity to represent us at trade shows across the United States
We are devoted to serving the people who don't mind getting their hands dirty and who do whatever it takes to get the job done.
We began business as the Big Rack Shack , providing pallet racking to people at farm shows , and our business grew during the agricultural b oom in 2010. After immersing ourselves in this crowd, we began using leftover parts to create custom workbenches and found there was quite a demand for them. Thus, Badass Workbench was born!
S everal of our employees dip their toes into both businesses, because building tricked out workbenches isn't our only specialty.
Each workbench is uniquely customized to fit our clients' needs and built with excellent craftsmanship in mind. The Badass Workbench team values providing high-quality produ cts and customer service . If you are looking to work closely with a badass team and take great pride in producing top-rate work, keep reading!
We are currently looking for a n Order Desk and Show Room Manager to work with our customers and answer questions they may not even know they have. This individual will ass ist cu stomers in person, over the phone , and via email reg arding in quiries about our products and updates on their orders . This role is 100% in-person and on site with the opportunity to travel and represent us at trade shows across the country .
Our Core Values
Integrity
We are honest with ourselves and with our customers, we do things the right way because there is no other way .
Teamwork
We work together as a team, each bringing our own unique ability and skills to build something greater than we could ever do alone .
Excellence
We take pride in what we build and how we build it, we settle for nothing but the best .
Figure It Out
We are a team of adaptable, resourceful individuals who take the initiative to solve problems using creativity and critical thinking to get the job done right every time.
Work with Us, Grow with Us
We encourage continuous learning and self-improvement . For some, continuous learning is focused on becoming better versions of their current role . For others, the motivation is professional and personal development to earn the opportunity for increased responsibility .
If you're looking to progress in you r role, the Order Desk and Show Room Manager role is perfect f o r you! The work you do every day will prepare you to take on more responsibility outside of the shop, where you can level up to our Ou tside Sales Rep role . Outside Sales takes on the same type of work but travels up to 20 weeks out of the year to attend trade shows and meet prospective clients.
Order Desk and Show Room Manager Key Responsibilities
- 1) Work directly with our customers who call , email, or walk in with pre-order inquiries and answer their questions regarding our product lines .
Success Metric : YTD q uarterly sales increased by 20% from YTD quarterly sales from the previous year.
Success Metric : Obtain at least five 5- Star r eviews from customers each month
Success Metric : Respond to all phone and email inquiries received during the workday by 4 : 00pm CS T .
Success Metric : Generate $ 50,000 in floor sales monthly .
Success Metric : 100% of customers with open balances are communicated to daily until the balance i s collected .
Our Order Desk and Show Room Manager Role Has the Following Characteristics :
COMPENSATION : $50,000 Base Commission
APPLICATION PROCESS :
Salary : $50,000