Dispatcher

Job Description:

As a dispatcher, you’ll set the daily schedule, schedule service calls, route up to 20 technicians, and communicate with customers about the status of their appointments. This is not a remote position, in person attendance is mandatory.

Duties and Responsibilities:

• Answer calls to schedule service or maintenance appointments
• Make outbound calls to schedule part returns
• Enter and maintain customer data within the system
• Route technicians, perform a debrief close out of each job
• Process maintenance agreements and invoice payments
• Cross train to assist dispatching technicians for other departments when necessary

Preferred Qualifications:

• Strong multi-tasker
• Minimum (1) year dispatch experience
• Familiarity with the HVAC, Plumbing, or Electrical industry
• Excellent communication skills, demonstrated listening and written/verbal communication
• Computer Proficiency
• Service Titan Experience (Highly preferred)

Job Type: Full-time

Pay:

• $18.00-$23.00 per hour
• Opportunity for spiffs

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday 8am-5pm

Education:

• High School Diploma or GED Equivalent

Location:

• 215 Interstate Blvd, Sarasota, FL 34240

This job description is not intended to be all-inclusive, employees will perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Badger Bob’s Services is a drug free workplace. Willingness to submit to a pre-employment drug test and background check is mandatory for employment.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Experience:

• Dispatching: 1 year (Required)

Ability to Commute:

• Sarasota, FL 34240 (Required)

Work Location: In person

Salary : $18 - $23