IT Operations Manager

Job Description

You don’t see it, but it’s there. Our employees work on the world’s most advanced electronics – from saving emissions in the City of Lights to powering the Mars Rover to protecting the F- 35 fighter jet. At Electronic Systems, you’ll be among the brightest minds, working on the aerospace and defense industry’s most difficult problems. Drawing strength from our differences, we’re innovating for the future. And you can, too. Our flexible work environment provides you a chance to change the world without giving up your personal life. We put our customers first – exemplified by our missions: “We Protect Those Who Protect Us®” and “We Innovate For Those Who Move The World.” Sound like a team you want to be a part of? Come build your career with BAE Systems. Our Operations employees turn innovative engineering designs into real solutions to meet our customers’ needs. From Supply Chain, to manufacturing and test, Electronic Systems offers opportunities to work with technology rarely accessible in other manufacturing firms. Our training and development programs provide employees with career advancement in a diverse work environment.

Position Summary:

High paced closed area team looking for an Operations Manager with excellent time management skills and a proven track record of setting and meeting goals in the manufacturing defense industry. We are looking for a candidate with considerable managerial experience who can recruit new talent, allocate both human and material resources efficiently, communicate effectively and coordinate with other disciplines on time-sensitive projects.

Key Responsibilities:

• Lead a team of dedicated systems administrators to provide a high level of customer support.
• Service Oriented: Address user service requests in a timely manner to design, implement, provision, and maintain services. Able to respond off-hours to occasional service disruptions.
• Solid understand of Storage Operations Maintenance: Troubleshoot and service storage solutions in the data centers with excellence, maximizing uptime, capacity management, and effectiveness.
• Process Focus: Mange work according to repeatable processes to maximize standardization and minimize baseline drift.
• Independent: Self-motivated and able to operate within operational expectations with independence.
• Documentation Champion: Document configuration for new and existing systems as well as processes used to maintain systems.
• Security Oriented: Maintain data confidentiality and integrity through a variety of NACL, RBAC, LDAP, and other permission models. Also, work with security to define and apply hardening requirements for storage solutions.
• Forward Planning: Review utilization trends and customer usage projections to ensure sufficient capacity and capabilities are in place to meet projected needs.
• Data Center Maintenance: Coordinate with other on-site administrators to maintain the datacenter storage infrastructure.
• Flexibility: Ability to flex tasking to support other disciplines in their tasks as necessary.

Required Education, Experience, & Skills

• Security Certifications: Security CE or equivalent, or ability to get Security within 90 days of hire.
• Clearance: Secret Clearance with ability to obtain a Top Secret clearance with SCI
• Workforce Experience: 4 years of experience in storage system management.
• Ability to delegate responsibilities and provide leadership and training to staff
• Ability to build relationships and to work effectively with people of diverse social, economic, and racial/ethnic backgrounds
• Proactively prioritize initiatives and have keen ability to multi-task
• Communicate clearly, proactively, and concisely (both written and verbal) with all key stakeholders, customers, and staff.
• Ability to Manage staff effectively by setting expectations, driving performance, developing potential, and rewarding talent
• Possession of key competencies, including conflict management, business negotiation, organization and decision making
• Focus on quality
• Demonstrated Performance: Experience with various scalable storage solutions such as Ceph, Commvault, NetApp, Dell Unity, or HPE Nimble
• Data Center Management: Experience maintaining storage services in a data center, including storage configuration and installation, failure maintenance, and operations.
• Virtualization: Working knowledge with at least one on-premises virtualization environment such as VMware, Azure, or OpenStack with experience integrating storage.
• Permission Integration: Ability to integrate MS Active Directory and Linux permissions into managed storage device solutions.
• Storage Network Needs: Familiar with networking requirements for distributed storage solutions.
• Detail Oriented: Passionate about addressing details to ensure quality implementations.

Preferred Education, Experience, & Skills

• Top Secret clearance with SCI.
• Experience in automating administrative tasks using PowerShell or other scripting languages.
• Experience using automated deployment services like Ansible a plus.
• Familiarity with SQL commands.
• Working knowledge of Virtual Machine (VM) technologies (ESXi, VCenter, VSphere, VMware).

• Experience in Linux system administration is a plus.
• Ability to rapidly adapt to new technologies.

Pay Information
Full-Time Salary Range: $130355 - $221603

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.


About BAE Systems Electronic Systems
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems’ game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere – from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact – for our customers and the communities we serve.

Our Commitment to Diversity, Equity, and Inclusion:
At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.

Salary : $130,355 - $221,603