What are the responsibilities and job description for the Airport Operations Manager position at Bags?
Overview
Bags, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
You will...
This position will oversee the Baggage Handler and Skycap operation, while implementing and maintaining consistent regulatory regulations standards and safeguards. Assuring each airline client and traveling passenger remains highly satisfied with our service.
- Oversee the staff, consisting of Supervisors, Baggage HandlersSkycaps
- Maintain records on company technology and required airline materials
- Monitor, observe, coach and document the day-to-day activities of the operation and employees
- Ensure corporate and area management are informed of any deficiencies
- Effectively communicate with the client and guests to ensure consistent and satisfactory service levels
- Respond to clients as well as corporate inquiries timely and effectively
- Schedule and staff a busy 365 day a year operation
- Manage / Supervise employees in accordance with company policy and practices / Provide progressive counseling for attendance and performance issues
- Monitor and manage payroll to ensure accuracy
- Facilitate and provide proactive customer / guest service
- Create a team-oriented environment with positive employee morale
- Identify and correct problems pertaining to productivity, standards and efficiency
- Ensure that all audits to include : HR, financial, and risk management achieve satisfactory results – identify and correct issues noted on audits
- Understand where applicable union contracts and develop effective working relationship with local labor unions
- Provide support as well as leadership in special initiatives or projects as directed by regional or corporate management
You have...
Salary Range : $50,000 / yr
Benefits : Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long / short term disability, life insurance, accident insurance, 401k and paid time off.
SP is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Salary : $50,000
