Medical Records Clerk

Who We Are

Collaborative. Respectful. A place to serve clients and enjoy work/life balance. These are just a few words that describe what life is like at Bailey & Galyen. As one of the leading consumer law firms, Bailey & Galyen is growing through our incredibly talented and diverse team members who are committed to total client satisfaction. At Bailey & Galyen, we cultivate an environment where all team members are provided with the resources and support needed to produce their best work.

Who We're Looking For

Bailey & Galyen is looking for a passionate and highly motivated and experienced Medical Records Clerk for our Bedford office. The primary responsibility of this role is to oversee medical record requests on multiple teams. They should have experience requesting medical records from various medical providers. Ideally the candidate has experience in the healthcare industry in a role handling medical records and/or bills. This role will also set up claims for new clients with insurance companies, in addition to ordering and verifying medical billing and records for cases.

What You'll Be Doing

• Communicate immediately with the respective insurance carrier to set up claims within the first 24-48 hours.
• Gather relative information from clients & police reports.
• Send off letters of representation, letters of protection, welcome letters and withdraw packets as necessary.
• Transcribe information that we get from the client/insurance company into our Needles software.
• Order medical bills & records, set up subrogation with the respective insurance companies, & verify balances.
• Track the progress of medical record requests;
• Ensure follow-ups to medical providers regarding requests are sent in a timely manner;
• Notify the managing attorney when a request needs to be escalated for assistance in retrieving records; and
• Any other tasks necessary to ensure the timely acquisition of medical records and bills.

What You Bring

• Must be fluent in English and Spanish (reading, writing, speaking, and translating legal documents).
• Individual must be detail oriented, able to multi-task, with strong analytical and organizational skills.
• Professional and pleasant, positive demeanor.
• Willingness to learn, grow and be an effective team player.
• Highly organized with ability to juggle multiple deadlines in a fast-paced environment.
• Excellent written and verbal communication skills.
• Must have the ability to be empathetic.
• Proficiency in Microsoft Office, Adobe & Needles preferred.
• Experience in medical records required.
• 1-3 years of Personal Injury Experience preferred.

What We'll Bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, service and respect
• Professional growth and development programs to help advance your career
• Comprehensive health care and wellness plans for your entire family
• Generous paid holidays, paid sick time and vacation
• Referral services related to prenatal services, adoption, childcare, eldercare, and more
• Medical, dental, vision, 401k
• Bonuses
• Invaluable industry knowledge and mentoring

Bailey & Galyen is committed to total client satisfaction. So to deliver the best client experience possible, we operate with a team approach. Thus with compassionate client service at the forefront, we hire polite, professional, well-spoken candidates. If selected, you will be integral in our ongoing success and part of a team that is rewarded for hard work. Above all, we provide our employees with the resources and support needed to produce their very best work.

Moreover to hire the best, Bailey & Galyen offers a competitive benefits package including: health insurance, generous paid time off, dental insurance, retirement savings plan, life and AD&D insurance, and vision insurance.

Bailey & Galyen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• medical records: 1 year (Required)
• first or second party insurance: 1 year (Preferred)
• personal injury: 1 year (Required)

Work Location: In person

Salary : $17