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Insurance Customer Service Agent

Bailey Insurance Service
Knoxville, TN Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 4/25/2025

Our Customer Service Agents deliver the kind of service they want to receive. They're quick to answer the phone, respond to email requests and most importantly- let the customer know "it is finished!".

Duties Include:

  • Answering phones & responding to emails
  • Making policy changes
  • Reviewing policies
  • Discovering customers needs for coverage
  • Writing additional lines of business
  • Developing relationships with customers and insurance company personnel
  • Supporting insurance producers in the never-ending quest to write more business

Bailey Insurance Service is a family run independent insurance agency. We are passionate about providing exemplary service to our customers and maintaining our status as a winning team among top shelf insurance companies. Our team is tight knit and works very well together.

We are looking for a service team member to help our company grow and continue to write and retain profitable insurance business.

Our office hours are 8-5 Monday to Friday.

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off

Education:

  • Bachelor's (Preferred)

Experience:

  • Insurance: 3 years (Preferred)

License/Certification:

  • Property & Casualty License (Required)

Work Location: In person

Salary : $40,000 - $55,000

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