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Lead Dock & Door Technician

Bailey
Knoxville, TN Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 2/13/2025
Description

Bailey is seeking a skilled and experienced Lead Dock & Door Technician to join our team! The Lead Dock & Door Technician is responsible for installation, service, repair, troubleshooting, and inspecting commercial/industrial overhead doors, loading docks, dock leveling systems, and other warehouse equipment.

Essential Duties And Responsibilities

  • Represent Bailey as the primary contact for commercial Dock & Door customers, building strong relationships through excellent service.
  • Install, service, and repair commercial and industrial doors, door opening systems, warehouse docks, and dock leveling systems.
  • Perform preventative maintenance on Bailey equipment and systems at customer locations to minimize downtime and extend equipment life.
  • Troubleshoot and resolve issues with dock and door equipment, mechanisms, mechanical systems, and electrical circuits.
  • Ensure installations meet quality standards by checking for proper alignment, balance, and clearance.
  • Provide prompt, friendly, and safe service, proactively addressing customer needs and identifying opportunities to expand Bailey’s business.
  • Complete other duties and special projects as assigned.

What We Offer

  • Competitive hourly pay paid weekly
  • Comprehensive benefits
  • Multiple health plans including one plan with 100% employer paid premiums
  • Generous 401K matching
  • 100% Employer paid short and long term disability
  • Industry-leading time off plan with new employees earning 3 weeks of PTO per year and eligible for up to 5 additional sick days
  • Employee referral bonuses
  • Assigned company vehicles
  • A family owned and operated business that prioritizes the needs of our employees and customers
  • The ability to grow your career with us

Requirements

JOB REQUISITES

The Individual In This Position Should Be Proactive, Motivated, Strategic, Personable, Goal-oriented, Reliable, Collaborative, Ethical, Able To Adapt To The Forces Around Them—customers, Suppliers, Department Employees, Co-workers, And Manufacturer’s Employees. A Successful Candidate Should Embrace And Exhibit Our Guiding Values

  • We focus on our customers’ success
  • We operate as a team
  • We do the right thing
  • We look to the future
  • We believe in the importance, and in the power, of diversity
  • We are stewards of the environment

Education/Training/Experience

  • A technical school certificate or equivalent experience in mechanical repairs
  • A minimum of two years experience in industrial maintenance, preferably with servicing warehouse equipment, commercial overhead doors, and/or loading dock equipment.
  • Experience in welding, steel fabrication, and electrical.

Skills, Knowledge, And Abilities

  • Strong mechanical skills
  • Great communication skills
  • Good, safe work habits
  • Strong diagnostic and repair skills
  • Able to work with minimal or no supervision in the field

License(s) Or Certification(s) Required

  • Valid Driver’s License

Personal Protective Equipment Required

  • Steel toed, non-slip, work boots
  • Leather gloves, rubber gloves
  • Safety glasses
  • Hearing protection
  • Safety vest

Bailey is a drug free, harassment free workplace. All candidates must pass a drug screen and an extensive background check. Bailey is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected under local, state or federal laws. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

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