What are the responsibilities and job description for the AVP of Client Services - Remote Work position at BairesDev?
At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000 team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.
When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.
AVP of Client Services at BairesDev
We are looking for an AVP of Client Services to join our team and lead the charge in building long-lasting relationships with our top-tier clients. As an AVP, you will oversee a talented team that manages 20-25 projects per direct report, with a total revenue of $10-15M. Your leadership and client-focused strategies will drive growth, strengthen partnerships, and ensure client satisfaction across BairesDev’s portfolio.
What You’ll Do:
- Build and maintain exceptional client relationships that drive revenue growth and retention across BairesDev.
- Serve as a client champion, ensuring the highest levels of service and partnership while identifying growth opportunities.
- Lead and mentor a team of direct reports, promoting client retention, driving their growth, and guiding them in managing a portfolio of large-scale projects.
- Identify and analyze opportunities for client growth using a consultative approach and strong analytical skills.
- Work closely with cross-functional teams to ensure client needs are met and exceeded, aligning BairesDev’s solutions with business objectives.
What We’re Looking For:
- 9 years of experience in a senior client services role, with proven success in managing client relationships at the executive level.
- 4 years of experience leading teams and developing talent.
- Strong background in the IT or technology services industry.
- Extensive experience in client services, with a consultative mindset and the ability to drive business growth.
- Advanced level of English.
How We Support Your Success:
- An excellent compensation package, including base salary and commissions — well above the market average.
- Full hardware and software setup to work efficiently from home.
- Flexible hours to create your own schedule.
- PTO.
- An innovative and multicultural work environment where you can learn from the global Top 1% of tech talent.
- A supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.
Join our team and take on the challenge of leading exceptional client relationships that make a real impact!
