What are the responsibilities and job description for the Business Process Analyst - Workday (PSA) position at Baker Tilly?
Overview
Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.
Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.
Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.
Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.
Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.
Job Description:
The Workday Business Process Analyst plays a pivotal role within our organization, focusing on optimizing efficiency and effectiveness through technology and process enhancements. As a member of the Workday Product Management team, you’ll collaborate with cross-functional stakeholders to ensure seamless integration of Workday PSA (Professional Services Automation) solutions. Your responsibilities will span from gathering requirements to troubleshooting, ensuring the integrity and quality of PSA information and processes.
- Partner with business SMEs and users to understand and refine business requirements. Determines related impact analyses.
- Translate business requirements into documented use cases, refining and maintaining the product feature/enhancements prioritization and tracking, and serving as the liaison between business functional team and Product team.
- Eliciting new business requirements and envisioning improved service offerings
- Documenting and publishing solutions to commonly reported issues; updating as needed
- Facilitating business stakeholder verification and end user acceptance testing; Responsible for the thorough testing and analysis of new Workday features and functionality and participates in release planning, accountable for regression testing, unit testing,
- User Acceptance testing and pre-launch testing / sign-off for new features or enhancements.
Qualifications:
- Workday experience required; Workday functional expertise and familiarity with technical offerings (EIB/Core Connectors/Integrations) is preferred.
- Proven experience in Business analysis or a related role, with a strong track record of defining and delivering.
- Ability to work independently and as part of a team, and manage multiple tasks and projects
- Professional Services Industry experience strongly preferred
- ITIL, product management or Project management certification a plus
- Articulate Experience a plus
The compensation range for this role is $71,080 to $154,080. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.
Salary : $71,080 - $154,080
