Operations Manager

Who we are

We are the leaders in the fresh-prepared food manufacturing industry. We are fast developing a strong presence in the US as we continue to disrupt the eating habits of US consumers. We are passionate about the food we make and demand for our products is high. You may not know our Bakkavor name but our customers are some of the best-known grocery chains across the globe.

In total, we have 19,000 employees worldwide. Here in the US, we are playing an instrumental part in driving change in freshly prepared foods to some of the major retailer chains and in the UK we are the market leader in all categories we serve.

Our mission is: to develop and produce innovative, commercially successful, great-tasting food that offers choice, convenience, and freshness to people around the world.

Our values are:

• Respect & Trust Each Other
• Be Proud Of What We Do
• Keep The Customer At The Heart Of What We Do
• Get It Right, Keep It Right

JOB SUMMARY:

Plans, directs, and controls all production related activities; organizes and manages staff; and assist in the establishment of performance objectives and standards by performing the following duties personally or through subordinate supervisors. The Production Manager will also be responsible for achieving productivity and accuracy goals, and successfully meeting internal quality and safety requirements as well as customer needs.

COMPETENCIES:

• Leadership.
• Project Management.
• Time Management.
• Technical Capacity.
• Flexibility.
• Budget and Cost control
• Problem Solving/Analysis.
• Customer Focus.
• Decision Making.
• People Development
• Teamwork Orientation
• High degree of Integrity and Ethics

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to:

• Reviews production orders or schedules to ascertain product data such as types, quantities, and specifications of products and scheduled delivery dates in order to plan department operations.
• Plans production operations, establishing priorities and sequences for manufacturing products.
• Prepares operational schedules and coordinates manufacturing activities to ensure production and quality of products meets specifications.
• Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.
• Manage and evaluate machine resources to ensure productivity and minimal downtime
• Strive to reduce expenses and increase productivity across all product lines
• Provide motivation, support and guidance to all employees
• Communicate any problems or obstacles to senior management
• Establish workflow policies that enhance speed and efficiency without compromising product safety or integrity
• Create schedules for employees to ensure optimum staffing levels
• Enforces and comply with Good Manufacturing Practices (GMP), Good Laboratory Practices (GLP), safety guidelines, and quality assurance and food safety programs
• Reviews ongoing performance results to targets. Takes corrective measures with authorization, escalate as needed.
• Participates in daily, weekly, monthly and annual planning process as appropriate.
• Performs all duties and responsibilities in a timely and effective mariner in accordance with established company policies to achieve the overall objectives of this position.
• Maintains a favorable working relationship with all other company employees.
• Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.
• Maintains a qualified staff.
• Communicates areas of accountability and performance expected of personnel assigned
• Determines standards of performance as a basis to review progress of personnel assigned.
• Recommends salary adjustments, transfers, promotions and dismissals.
• Ensures proper training of personnel assigned.
• Fosters a cooperative and harmonious working climate conductive to maximize employee morale and productivity.
• Develops individuals for future advancement.
• Regular Attendance is an essential job function.

SUPERVISORY RESPONSIBILITY

This position manages all employees of the department and is responsible for the performance management and hiring of the employees within that department.

FOOD SAFETY AND QUALITY RESPONSIBILITIES

Responsible for oversight of their areas of responsibility of the plant’s Food Safety & Quality Management Systems. This position provides oversight and guidance to staff members to ensure the manufacturing of quality food and is responsible for identifying product that does not meet the food safety and quality requirements of the company, and preventing its distribution.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree in operations management, Business Administration or related field.

5-7 years previous operations management experience, including forecasting, scheduling and real-time operations management or equivalent combination of education and experience. Experience working in industry regulated by FDA and/or USDA preferred.

ADDITIONAL SKILLS:

• Knowledge and experience in production and manufacturing processes and techniques

• Knowledge of raw materials

• Knowledge of health and safety standards and compliance

• Knowledge of process improvement techniques and process development

• Knowledge of business, finance and management principles

• Knowledge of human resource principles and practices

• Solid computer skills

LANGUAGE SKILLS

• Strong communication skills (verbal and written) with ability to communicate in English are required. Command of Spanish language is a plus but not required.
• Ability to read, analyzes, and interprets professional journals, technical procedures, or governmental regulations.
• Has the ability to write reports, business correspondence, and procedure manuals.
• Has the ability to effectively present information and respond to questions from groups of managers, clients, customers, and production employees. Bilingual English/Spanish preferred.