What are the responsibilities and job description for the Patient Services Ambassador position at Balance Health?
About Us
At Balance Health, we strive to provide leading podiatrists, orthopedic surgeons, and physical therapists with the operational support they need to focus on delivering exceptional patient care. As a comprehensive lower-extremity focused Physician Practice, we're committed to excellence in every aspect of our business.
Job Summary
We're seeking a highly organized and detail-oriented Patient Services Representative to join our team. In this role, you'll be responsible for greeting and checking in patients, scheduling appointments, and ensuring a seamless checkout process. You'll also assist with office duties as needed, helping to maintain a productive and efficient work environment.
Duties and Responsibilities
• Greet patients warmly and check them in promptly
• Assist with individual concerns and address any issues that arise
• Collect relevant information, including insurance details and payment information
• Perform other tasks as assigned by management
Requirements
• High school diploma or equivalent required
• Minimum 2 years of experience in a healthcare setting preferred
• Excellent verbal and written communication skills
• Basic knowledge of computers and office equipment
• Ability to work independently and as part of a team
• Strong problem-solving skills and attention to detail
Benefits
• Competitive salary range: $18-19
• Comprehensive benefits package, including medical, dental, and vision plans
• Generous PTO program and 401(k) matching
• Opportunities for professional growth and development
Physical Demands
• Regularly required to stand, sit, use hands, and talk or hear
• Specific vision abilities required include close vision, distance vision, and depth perception
• Must be able to lift/carry up to 25 pounds
At Balance Health, we strive to provide leading podiatrists, orthopedic surgeons, and physical therapists with the operational support they need to focus on delivering exceptional patient care. As a comprehensive lower-extremity focused Physician Practice, we're committed to excellence in every aspect of our business.
Job Summary
We're seeking a highly organized and detail-oriented Patient Services Representative to join our team. In this role, you'll be responsible for greeting and checking in patients, scheduling appointments, and ensuring a seamless checkout process. You'll also assist with office duties as needed, helping to maintain a productive and efficient work environment.
Duties and Responsibilities
• Greet patients warmly and check them in promptly
• Assist with individual concerns and address any issues that arise
• Collect relevant information, including insurance details and payment information
• Perform other tasks as assigned by management
Requirements
• High school diploma or equivalent required
• Minimum 2 years of experience in a healthcare setting preferred
• Excellent verbal and written communication skills
• Basic knowledge of computers and office equipment
• Ability to work independently and as part of a team
• Strong problem-solving skills and attention to detail
Benefits
• Competitive salary range: $18-19
• Comprehensive benefits package, including medical, dental, and vision plans
• Generous PTO program and 401(k) matching
• Opportunities for professional growth and development
Physical Demands
• Regularly required to stand, sit, use hands, and talk or hear
• Specific vision abilities required include close vision, distance vision, and depth perception
• Must be able to lift/carry up to 25 pounds
Salary : $18 - $19
