What are the responsibilities and job description for the CUSTOMER SALES DIRECTOR position at Balance of Nature?
Job Description
Job Description
Balance of Nature is a whole food supplement company that’s changing the world, one life at a time.
We are looking for a Customer Sales Director, located in Hurricane, Utah, who will increase company sales by converting customers into returning customers.
What you will do :
Ensure that sales agents are following our sales process and correct any deviations when needed
Work with the Creative Team to find ways to market to and connect with more customers
Compile daily reports from all managers to collect data on the amount of time teams spend on phone calls
Work with Marketing to analyze the efficiency of their performance in order to better enhance call volume
Plan campaign strategies and project department budgets
Ensure that managers are assessing each team’s performance throughout the week
Make sure all team members are happy, engaged, and improving at all times
Ensure the Customer Sales teams know how to properly report product complaints and adverse events
Meet with every manager regularly and ensure that they are focusing on personal and career growth with each team member
Coordinate team-building activities
Make sure all of the teams are profitable
Keep the Vice President of Customer Sales updated with any issues
What you must bring :
A passion for planning and creating project campaigns
Ability to work in a team environment and brainstorm innovative marketing strategies
Experience managing large teams
Persuasiveness, confidence, and ability to properly present ideas to executive groups
Professionalism in both appearance and interactions with others
Highly focused on increasing production
Ability to handle stress and high pressure situations well
Compassion and empathy
Organized mindset that aims to run things in the most efficient way possible
Honesty about what you do and do not know and then learn what you don’t know
Ability to give trainings on small scales and big scales
Very detail-oriented eye
Ability to motivate, lead by example, foster a willingness to produce in others, and create necessity in their role and division
Willingness to engage in conversation with people without hesitation
Proficiency in Google Workspaces
Ability to work in a team environment and create trust with agents by understanding their individual needs and abilities
Ability to adapt to change quickly and follow through with tasks
Pay : Depending on experience
Schedule : Monday to Friday, 8 : 00 a.m. to 5 : 00 p.m.
Job Type : Full-Time
Why you’ll love working here :
401(k) with a 6% employer match
Minimum Essential Coverage insurance plan
Health Savings Account
Health Share Program
Dental & Vision Insurance
Complimentary monthly set of Balance of Nature supplements
Personal trainers at Iron Titans Fitness in St. George, Utah
Thank you for your interest in working with Balance of Nature.
