What are the responsibilities and job description for the IT HELP DESK TECHNICIAN position at Balance of Nature?
Balance of Nature is a whole food supplement company that’s changing the world one life at a time.
We are located in Hurricane, UT, and are looking for an IT Helpdesk Technician. The IT Helpdesk Technician will be responsible for resolving IT tickets. You will identify issues, troubleshoot, and implement solutions. THIS IS NOT A REMOTE POSITION.
What we want you to bring:
- A love for technology
- Professional and optimistic attitude
- A self-motivated and independent approach
- Great communication and listening skills
- Capacity to learn quickly
- Problem-solving and trouble-shooting skills
- Cable management skills
What you must bring:
- 1 year(s) of experience in IT
What you will do:
- Provide on-site tech support across all Balance of Nature locations
- Handle IT support tickets for desktop, software, and basic troubleshooting for team members
- Repair hardware as needed
- Install cameras and access points as needed
- Set up workstations for new team members
- Assist team member’s transition into remote work and vice versa
- Track IT inventory and documentation
- Help customers over the phone and email
Pay: $16.00 per hour
Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.
Job Type: Full-Time, In-Person
Why you’ll love working here:
401(k) with a 6% employer match- Minimum Essential Coverage insurance plan
- Health Savings Account
- Health Share Program
- Dental & Vision Insurance
- Complimentary monthly set of Balance of Nature supplements
- Personal trainers at Iron Titans Fitness in St. George, Utah
Thank you for your interest in working with Balance of Nature! Balance of Nature is an equal opportunity employer.
Salary : $16
