What are the responsibilities and job description for the VP OF CUSTOMER SALES position at Balance of Nature?
Balance of Nature is a whole food supplement company that’s changing the world, one life at a time.
We are looking for a full-time, in-person Vice President of Customer Sales located in Hurricane, Utah. The VP of Customer Sales will be responsible for managing highly productive team members that can generate a high sales volume, retaining loyal and lifelong customers.
What you will do:
- Create campaigns and project briefs to increase customer sales and retention
- Ensure all Balance of Nature customers are provided the best service possible
- Ensure we are reactivating as many customers as possible
- Confirm all promotional products are of high standard and accurately represent Balance of Nature
- Work to create an accurate, up-to-date database
- Have all promotions planned 6–12 months in advance
- Review statistics on past marketing campaigns and see where improvements can be made
- Oversee that all departments are producing and hitting assigned quotas
- Verify that box designs are current
- Verify that phone calls are being routed correctly and functioning for each section
- Create new organizations and policies to grow Division 2 effectively
- Review training programs for onboarding of Division 2 agents
- Confirm that the customer database is creating high-quality data utilization lists
- Confirm the Promotion and Marketing team have automated customer flows for PC, Canceled, Retail, Holds, and Declined customers
- Manage budgets and reallocate funds as needed to improve business efficiency
What we prefer you to bring:
- Experience with email and Amazon conversion marketing
- Ability to use Klaviyo effectively
- Ability to create programs and processes
- Excellent verbal and written communication skills
- Proficient with every position under their supervision
- Strong leadership skills
- Create high emotional tone in others
- Uphold standards, policies, quotas, and expectations without compromise
- Professional in appearance and interactions with others
What you must bring:
- Willingness to learn
- Strong executive skills
- 1 years of experience in a managerial role
- Marketing experience, focusing on business to consumer model
- Proficiency with Quickbooks, Revver, Microsoft Excel and Google Sheets
Pay: $80,000 to $100,000 per year
Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.
Job Type: Full-Time, In-Person
Why you’ll love working here:
- 401(k) with a 6% employer match
- Minimum Essential Coverage insurance plan
- Health Savings Account
- Health Share Program
- Dental & Vision Insurance
- Complimentary monthly set of Balance of Nature supplements
- Personal trainers at Iron Titans Fitness in St. George, Utah
Thank you for your interest in working with Balance of Nature!
Balance of Nature is an equal opportunity employer.
Salary : $80,000 - $100,000
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