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VP OF CUSTOMER SALES

Balance of Nature
Hurricane, UT Full Time
POSTED ON 12/8/2024 CLOSED ON 1/23/2025

What are the responsibilities and job description for the VP OF CUSTOMER SALES position at Balance of Nature?

Balance of Nature is a whole food supplement company that’s changing the world, one life at a time.


We are looking for a full-time, in-person Vice President of Customer Sales located in Hurricane, Utah. The VP of Customer Sales will be responsible for managing highly productive team members that can generate a high sales volume, retaining loyal and lifelong customers.


What you will do:
  • Create campaigns and project briefs to increase customer sales and retention
  • Ensure all Balance of Nature customers are provided the best service possible
  • Ensure we are reactivating as many customers as possible
  • Confirm all promotional products are of high standard and accurately represent Balance of Nature
  • Work to create an accurate, up-to-date database
  • Have all promotions planned 6–12 months in advance
  • Review statistics on past marketing campaigns and see where improvements can be made
  • Oversee that all departments are producing and hitting assigned quotas
  • Verify that box designs are current
  • Verify that phone calls are being routed correctly and functioning for each section
  • Create new organizations and policies to grow Division 2 effectively
  • Review training programs for onboarding of Division 2 agents
  • Confirm that the customer database is creating high-quality data utilization lists
  • Confirm the Promotion and Marketing team have automated customer flows for PC, Canceled, Retail, Holds, and Declined customers
  • Manage budgets and reallocate funds as needed to improve business efficiency

What we prefer you to bring:
  • Experience with email and Amazon conversion marketing
  • Ability to use Klaviyo effectively
  • Ability to create programs and processes
  • Excellent verbal and written communication skills
  • Proficient with every position under their supervision
  • Strong leadership skills
  • Create high emotional tone in others
  • Uphold standards, policies, quotas, and expectations without compromise
  • Professional in appearance and interactions with others


What you must bring:
  • Willingness to learn
  • Strong executive skills
  • 1 years of experience in a managerial role
  • Marketing experience, focusing on business to consumer model
  • Proficiency with Quickbooks, Revver, Microsoft Excel and Google Sheets


Pay:
$80,000 to $100,000 per year
Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.
Job Type: Full-Time, In-Person


Why you’ll love working here:
  • 401(k) with a 6% employer match
  • Minimum Essential Coverage insurance plan
  • Health Savings Account
  • Health Share Program
  • Dental & Vision Insurance
  • Complimentary monthly set of Balance of Nature supplements
  • Personal trainers at Iron Titans Fitness in St. George, Utah


Thank you for your interest in working with Balance of Nature!


Balance of Nature is an equal opportunity employer.

Salary : $80,000 - $100,000

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