Desktop Support Associate

Job Description

Job Description

At Balance Staffing we’re obsessed with your success! Let us help you achieve your career dreams.

Job Title :  Desktop Support

Type of Role :  Contract to Hire

Shift / Hours :  Day Shift

Location :  Newark, CA

Hourly Range :  $23.00 / HR

Role and Responsibilities :

Responsible for installing, testing, monitoring, upgrading, maintaining, and troubleshooting a variety of computer systems. Responsible for account creation and maintenance. Assists staff by investigating issues related to hardware, software, and network connectivity. Occasional network and server related tasks, as needed. Rely on knowledge and experience to complete tasks. Works under general supervision for task prioritization and goal setting but is responsible for managing and keeping track of day-to-day tasks and other projects. Responsible for maintaining inventory of deployed and available systems. Works with users and IT teams to prioritize support requests, to quickly resolve the most critical issues.

Skills and Experience :

• Ability to work both in a team environment and independently as needed, handle multiple tasks, meet deadlines, and stay organized in a fast-paced, rapidly changing work environment.
• Excellent oral and written communication skills, ability to interact with employees of all levels, including managers and directors.
• Available to work after hours, weekends, and holidays as needed.
• Technically proficient in operating and troubleshooting Microsoft Windows OS.
• Virus and malware prevention, removal, and mitigation.
• Understanding of PC hardware maintenance and troubleshooting techniques.
• Ability to perform basic server maintenance, such as replacing failed drives.
• Experience with CAT5e cabling installation.
• Understanding of network technologies including DNS, DHCP, VPN, VLAN, routing, and TCP / IP.
• Minimum of 2 years relevant experience.

Perks and Benefits :

While working as a Balance Staffing Associate, you will be able to take advantage of weekly pay, optional medical benefits, paid sick leave, and state-specific retirement saving options in accordance with state or local law.

Apply now and one of our recruiters will reach out to you!

Balance Staffing is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.

Company Description

Balance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. To us, job seekers are more than a resume; they are unique individuals working to achieve their career dreams and companies aren’t clients, but partners striving for business success. Our goal is connecting top talent with exceptional employers. Since 1997, that’s been our guiding purpose, inspiring us to always be at our best, so we can be there for you.

Company Description

Balance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. To us, job seekers are more than a resume; they are unique individuals working to achieve their career dreams and companies aren’t clients, but partners striving for business success. Our goal is connecting top talent with exceptional employers. Since 1997, that’s been our guiding purpose, inspiring us to always be at our best, so we can be there for you.

Salary : $23