What are the responsibilities and job description for the Office Administrative Assistant position at BALANSERA THERAPY GROUP, LLC?
Overview
We are seeking a compassionate, organized, and detail-oriented Part-Time Mental Health Office Administration Assistant to join our team. In this role, you will provide essential administrative support to ensure the smooth operation of our mental health clinic. This is an excellent opportunity for someone with a passion for mental health and a desire to work in a supportive, professional environment.
Responsibilities
- Answering and directing phone calls, emails, and messages from clients and staff
- Scheduling and coordinating appointments for clients, ensuring accurate and timely booking
- Maintaining and updating client records and files in compliance with privacy regulations
- Assisting with the intake process for new clients and processing necessary paperwork
- Managing office supplies and ensuring the office is clean and organized
- Handling insurance verification, billing inquiries, and other financial documentation
- Supporting the clinic staff with various administrative tasks as needed
- Assisting with the creation and management of client schedules and appointments
- Ensuring adherence to confidentiality and HIPAA guidelines in all administrative work
Skills
- High school diploma or equivalent; Associate's or Bachelor's degree in a related field is a plus
- Previous administrative experience in a healthcare or mental health setting preferred
- Strong communication skills, both written and verbal
- Proficiency in office software (e.g., Microsoft Office, Google Suite)
- Knowledge of HIPAA regulations is a plus
- Excellent organizational skills and attention to detail
- Ability to work independently and as part of a team in a fast-paced environment
- A compassionate and empathetic approach to client interactions
- Bilingual capabilities are a plus for enhanced communication with diverse clients.
If you are passionate about mental health and have strong administrative skills, we would love to hear from you! Please submit your resume and a brief cover letter outlining your qualifications and interest in the position.
Job Type: Part-time
Pay: From $19.00 per hour
Expected hours: 20 per week
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $19