What are the responsibilities and job description for the Inside Sales Representative position at Balboa Travel, Inc.?
Job Summary : We are seeking a motivated and dynamic Inside Sales Representative who also has a passion for social media management. In this role, you will be responsible for driving sales through outbound and inbound customer interactions while leveraging social media platforms to build brand awareness, engage with prospects, and generate leads. The ideal candidate will possess strong communication skills, a results-driven mindset, and the ability to create engaging content across various social media channels.
Key Responsibilities :
Inside Sales Responsibilities :
Generate new business opportunities through proactive outbound calls, emails, and other forms of communication.
Qualify and nurture leads, building relationships with potential clients through regular follow-ups.
Present and promote company products / services to prospective customers.
Close sales by effectively negotiating terms and pricing with clients.
Maintain accurate records of customer interactions and sales activities within CRM software.
Collaborate with the sales team to achieve overall revenue goals and business objectives.
Stay up-to-date on product knowledge and market trends to effectively respond to customer inquiries.
Social Media Responsibilities :
Create, curate, and schedule engaging content for company social media channels (e.g., LinkedIn, Facebook, Instagram, Twitter, etc.).
Develop and execute social media campaigns to increase brand visibility, engagement, and lead generation.
Monitor social media platforms for customer inquiries, comments, and messages, responding promptly and professionally.
Collaborate with marketing and sales teams to align social media strategy with overall business goals.
Analyze social media metrics and adjust strategies to optimize performance.
Stay updated on the latest social media trends and best practices to enhance brand presence.
Qualifications :
Proven experience in inside sales, with a demonstrated ability to meet or exceed sales targets.
Strong understanding of social media platforms, trends, and strategies.
Excellent written and verbal communication skills.
Comfortable using CRM systems and social media management tools (Zoominfo, engage etc.)
Ability to work independently and as part of a team.
Strong organizational and time management skills, with the ability to manage multiple tasks and priorities.
Creative thinker with the ability to develop engaging content for diverse audiences.
A positive, results-oriented attitude with a strong focus on customer satisfaction.
Preferred Skills :
Experience with content creation tools (e.g., Canva, Adobe Spark, etc.).
Familiarity with email marketing platforms (e.g., Zoominfo Engage, Constant Contact).
Knowledge of SEO and digital marketing best practices.
Benefits :
Competitive salary with performance-based bonuses.
Health, dental, and vision insurance.
Travel related perks
Professional development opportunities.
Flexible working hours and remote work options.
Collaborative, dynamic work environment.
If you're an enthusiastic sales professional with a flair for social media, we encourage you to apply and join our growing team!
To Apply : Please submit your resume and a brief cover letter detailing your experience in inside sales and social media management.
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