Business Analyst

Why Join Us?

At Balboa Nephrology, you’ll have the opportunity to make a meaningful impact by ensuring our teams have the tools and training they need to provide excellent patient care. You’ll work in a collaborative environment where innovation and continuous improvement are valued. If you are passionate about optimizing healthcare systems and empowering users, we invite you to apply!

• Voted Top Work Places in San Diego 2017, 2020, 2021, 2022, 2023, and 2024 by The San Diego Union-Tribune
• Balboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value-based care.
• We will help you grow in your leadership experiences while learning the new value-based care world.
• Comprehensive benefits package including medical, fully paid dental & vision (effective the first of the following month after hire).
• Retirement benefits with an employer contribution of up to 10% of annual pay after one year of service.
• Generous paid time off plus 8 paid holidays, a birthday float day off and a mental health day!
• Company paid life insurance.
• Join a fast-growing field - employment of medical and health services managers is projected to grow 32 percent from 2020 to 2030, much faster than the average for all occupations.

Our Values: Patient-centered I Accountability I Respect I Innovation I Data-Driven

Our Mission: to consistently deliver superior care – Balboa Care – to every patient with kidney disease.

About the Position

The Business Analyst – Healthcare Applications will be responsible for deeply understanding our third-party applications, their configuration capabilities, and how they align with our business needs. This individual will work closely with internal stakeholders—including physicians, medical assistants, operations, and revenue cycle teams—to optimize system configurations, support user training efforts, and provide actionable insights through system-generated reports.

Work location: Hybrid 4 days in office, 1 day remote.

Key Responsibilities

• Product Expertise & System Optimization
• Develop deep expertise in the functionality, configuration, and limitations of our third-party applications.
• Collaborate with internal stakeholders to understand business requirements and configure systems to meet their needs.
• Stay updated on new features and updates from vendors to ensure we are leveraging the full capabilities of each platform.
• Training & User Support
• Partner with the Application Trainer to ensure effective training programs for new and existing employees.
• Provide support and guidance to end-users to maximize efficiency and proper utilization of the systems.
• Document best practices, workflows, and user guides to enhance knowledge-sharing across the organization.
• Data Analysis & Reporting
• Extract, analyze, and interpret data from system reports to support business decisions.
• Develop and present insights that improve operational efficiency, patient care, and financial performance.
• Support ad-hoc reporting needs for different departments.
• Cross-Functional Collaboration & Continuous Improvement
• Serve as the liaison between business teams and IT, ensuring seamless communication regarding system needs and enhancements.
• Identify and implement process improvements related to system usage and data integrity.
• Collaborate with vendors and internal teams to troubleshoot and resolve system issues.

Compensation Range: $75,000-$114,000 compensation is inclusive of base target bonus

Qualifications

• Bachelor’s degree in Business, Healthcare Administration, Information Systems, or a related field preferred.
• 3 years of experience in business analysis, application configuration, or a related role, preferably in healthcare.
• Strong understanding of healthcare workflows, particularly in medical practices, operations, and revenue cycle management.
• Experience with third-party healthcare applications (e.g., EHR, practice management, scheduling, billing systems).
• Strong analytical and problem-solving skills, with the ability to translate business needs into system solutions.
• Excellent communication and training skills, with experience working with both technical and non-technical stakeholders.
• Proficiency in data analysis tools and report generation.

Other Considerations:

• Background check required
• Travel to other sites located within San Diego County may be required
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Supervisory duties – No

Language Skills

While performing duties, the employee is regularly required to talk, hear, read, write, type and respond in English and understand clinical/medical vocabulary written and spoken.

Vision Requirements

Vision requirements include close vision, ability to adjust focus, and see color.

Physical Demands

Physical requirements may vary slightly and should be reviewed with your manger. In general, this position requires the ability to lift up to 25 pounds unassisted; ability to stand for extended periods of time and to perform repetitive stooping, walking, stretching, reaching and some sitting; ability to use full range of body motions required to lift patients, wear a lead apron, and lift and move supplies. Must be able to safely ascend and descend stairs as a core part of the job, with or without reasonable accommodation, when no elevator or lift is present.

Work Environment

Use of appropriate personal protection measures is required for every healthcare provider in these positions. Require to routinely use standard office equipment such as laptop, computer, mouse, and photocopier.

About Balboa United

Beginning in 1973, Balboa has grown from two physicians to a comprehensive nephrology team of 52 board certified physicians and 8 advanced practitioners. On January 1, 2018, Balboa Nephrology Medical Group (BNMG) launched Balboa United, a full-service medical practice management services organization. From one small office, BNMG now has 24 clinical offices throughout San Diego, Imperial, Orange and Riverside counties. In addition to office and hospital-based patient care, Balboa physicians manage the dialysis treatments of approximately 4,500 patients at 88 dialysis centers and conduct Nephrology based clinical research at 6 centers throughout Imperial and San Diego counties (California Institute of Renal Research).

*EEO Statement Balboa United is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. Our Company policy prohibits unlawful discrimination based on race, color, creed, religion (including religious dress & grooming), sex (including pregnancy, childbirth or related medical conditions), gender (including gender identity and gender expression), marital status, registered domestic partner status, military status, age, national origin or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, sexual orientation, or any other basis protected by applicable federal, state, or local law. We also prohibit unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee of Balboa United, including managers and co-workers. If you believe you have been subjected to any form of unlawful discrimination, submit a written complaint to your manager or Human Resources (HR). Your complaint should be specific and should include the names of the individuals involved and the names of any witnesses. If you need assistance with your complaint, or if you prefer to make a complaint in person, contact the Company's Human Resources Department. We will immediately undertake an effective, thorough, and objective investigation and attempt to resolve the situation.

Salary : $75,000 - $114,000