What are the responsibilities and job description for the Firestop Specialist/Engineer (Hybrid) position at Balco, Inc.?
Job Details
Description
The Firestop Specialist will provide technical expertise and training with a focus on products related to the firestop market. The role will serve as technical liaison to both internal and external stakeholders across firestop product lines. The primary role is to provide technical support to our customers, such as offering product selections, installation instructions, and engineering judgement on specific job conditions. In addition to phone support, job site visits with the customer are required to assist with problem resolution. This hybrid role will require an office presence for three to four days on-site at our facility during regular business hours.
Key Responsibilities
About RectorSeal
RectorSeal, LLC, a wholly owned subsidiary of CSW Industrials, Inc. [NASDAQ: CSWI], is a leading provider of quality solutions for the professional trades serving heating, ventilation, and air conditioning (HVAC/R), plumbing, electrical, and construction markets. For more information about RectorSeal’s innovative products and brands that increase efficiency and improve reliability, please visit www.RectorSeal.com
RectorSeal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Description
The Firestop Specialist will provide technical expertise and training with a focus on products related to the firestop market. The role will serve as technical liaison to both internal and external stakeholders across firestop product lines. The primary role is to provide technical support to our customers, such as offering product selections, installation instructions, and engineering judgement on specific job conditions. In addition to phone support, job site visits with the customer are required to assist with problem resolution. This hybrid role will require an office presence for three to four days on-site at our facility during regular business hours.
Key Responsibilities
- Provide technical expertise and training with a focus on products related to the firestop market.
- Handle technical calls and email communication from internal sale force, distributors, and installers Assist the customer with product selections.
- Provide installation recommendations or engineering judgement to the specific field conditions.
- Stay abreast of firestop product, firestop testing, building codes and other regulations.
- Assure internal and external customers receive quality answers to technical inquiries regarding the use and/or application of Rectorseal Firestop products.
- BS or BA in Engineering or other Technical Discipline
- 1 year working experience in firestop or related industry
- Understand the technical drawings
- Familiar with AutoCAD or Solidworks
- Strong communication and written skills
- Passion for customer experience
- Excellent telephone and written communications skills
- 3 years experience with firestop industry, such as fire testing, firestop installation, or firestop inspection.
- 5 years experience with construction industry.
About RectorSeal
RectorSeal, LLC, a wholly owned subsidiary of CSW Industrials, Inc. [NASDAQ: CSWI], is a leading provider of quality solutions for the professional trades serving heating, ventilation, and air conditioning (HVAC/R), plumbing, electrical, and construction markets. For more information about RectorSeal’s innovative products and brands that increase efficiency and improve reliability, please visit www.RectorSeal.com
RectorSeal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
