What are the responsibilities and job description for the Server Assistant position at Bald Head Island Club?
Position Description
Server Assistants are responsible for bussing tables, serving plates, glasses and silverware, refilling beverages and cleaning/ resetting tables between courses.
Role & Responsibilities
Welcoming patrons, escorting them to their tables, and providing them with menus.
Serving complimentary snacks to patrons once they are seated.
Wrapping utensils in napkins accordingly.
Clearing dirty plates, utensils, and glassware from tables as required.
Carrying dirty tableware to the kitchen area.
Preparing tables for arriving patrons by wiping up spills, clearing away crumbs, replacing soiled linen, and setting up tableware, napkins, and condiments.
Delivering food to tables when Servers are busy.
Responding to patrons' requests and informing management of any complaints.
Arranging tables and chairs to accommodate larger groups of patrons.
Ensuring that the server station is adequately stocked with necessary restaurant supplies.
Qualifications & Education Requirements
Proven experience working in the restaurant industry
Sound knowledge of proper food handling procedures and sanitation practices
The ability to work in a fast-paced environment and work as a team
The ability to stand for extended periods
Excellent organizational skills
Effective communication skills
Exceptional customer service skills
High school diploma or GED required