Director, Accounts Receivable

Overview:

 The Accounts Receivable Director is primarily responsible for providing a strategic vision for the Credit, Collections, and Accounts Receivable functions while providing oversight of the day-to-day operations of these teams.  The Director is accountable for the performance and effectiveness of these departments, ensuring company policies and cash receipt targets are met along with training and mentoring the team.   This role will require analyzing payment trends including DSO and bad debt, identifying process and system improvements and ensuring strong controls are in place to determine customer credit worthiness.

Responsibilities:

• Leads the Credit, Cash and Collections teams and effectively manages the risk of credit extensions while ensuring the DSO targets are met
• Assesses team’s skillset and organizational structure and proposes the necessary adjustments to align with the needs of the business
• Responsible for supervising, training and directing the activities of the credit and collections staff to ensure consistent application of best practice, productivity, and adherence to internal controls for billing compliance
• Define key performance metrics and develop KPI dashboard reporting to monitor the effectiveness and productivity of both the domestic and offshore teams. Validate and reconcile the data to the General Ledger to ensure accurate and reliable reporting
• Monitor and analyze key metrics related to collections identifying trends and areas for improvement
• Create policies and procedures for both the onshore and offshore credit and collections teams as applicable to maintain optimal service levels
• Ensure all cash receipts are accurately recorded daily to the customer account resulting in little to no bad debt and accounts in default
• Provide outstanding customer service experience to both the internal sales team and external customers
• Analyzes departmental performance and advises the on high-risk decisions while maintaining established credit and underwriting controls to prevent loss exposure
• Supervises and ensures all team members are effectively trained and have the tools available to carry out their tasks in an accurate and efficient manner
• Responsible for oversight of the monthly accounts close process (billing/collections), resulting in timely delivery of accurate data for management reporting
• Support the Accounting team with the year-end external financial statement audits as it pertains to the accounts receivable functions
• Ensure the confidentiality and security of all financial files
• Ad-hoc requests for reporting or analysis

Requirements:

• Strong critical thinking and problem-solving skills
• Ability to work independently and execute multiple projects while managing team members
• Strong attention to detail to ensure accuracy
• Excellent verbal, written, and interpersonal communication skills.
• Ability to thrive in high volume environment and efficiently manage multiple projects
• Specific experience working in a corporate environment.

Education and Experience:

• Bachelor’s degree in finance or accounting
• Minimum 10 years of experience in credit and collections management
• Strong understanding of credit risk assessment, financial analysis and collection strategies
• Minimum 8-10 years managing teams
• MBA or MAcc preferred

Technology Skills:

• Familiarity / Competency with Dynamics365, or other ERP/accounting systems.
• Working knowledge of Microsoft Office (Excel, Word, Outlook and PowerPoint)
• Microsoft Excel: Expert in analytics, data management, pivot tables, VLOOKUP’s, etc
• Video conferencing software – Microsoft Teams
• Other Reporting: Microsoft Power BI

Work Environment:

• Sedentary work under a hybrid schedule
• Ability to work extended hours as needed.
• Ability to work weekends and holidays as needed.

Who We Are:

BALDOR HISTORY:

When Louis Balducci rented a pushcart for $5.00 a week in 1918, little did he know that he was laying the foundations for Baldor Specialty Foods. In 1946, Louis opened a fruit stand called Balducci’s Produce in Greenwich Village that flourished into a beloved specialty food shop. Food writer James Beard was a regular customer and noted that Balducci’s always sold “the best of the best, at the right price.”

A family business from the start, the company employed numerous family members including son-in-law, Kevin Murphy. Murphy ran Balducci’s wholesale division, Baldor, so passionately that the Balducci family encouraged him to establish the business as an independent entity in 1991. Over the next decade, Baldor sustained continuous growth while maintaining the standard of excellence that made Balducci’s a success. The company cemented its reputation for sourcing expertise after introducing blanched frisee to the American market. Murphy named it “Circus Frisee” after famed restaurant Le Cirque.

Today, Baldor is the leading importer and distributor of fresh produce and specialty foods in the Northeast and Mid-Atlantic regions. The company is headed by Kevin’s son, T.J. Murphy, C.E.O. Under his leadership, Baldor remains committed to customer service, quality and innovation.

Baldor Specialty Foods has a long legacy of quality, consistency and service. Under the leadership of the former Owner and Chief Executive Officer, Kevin Murphy, President Mike Muzyk joined Baldor in 1996 and today works closely with Kevin’s son, TJ Murphy, who has been the Owner and Chief Executive Office since 2013. Under the leadership and partnership of TJ and Mike, in the last seven years, Baldor has achieved consistent double-digit growth in addition to geographic, category, product and channel expansion.

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