What are the responsibilities and job description for the Customer Service Rep position at Balemaster?
Overview
Engage with customers via telephone in a fast-paced customer service department. Responsible for processing parts and service orders via telephone and email. Help customers with complaints / questions. Process returns. Maintain customer records by updating account information and files.
Responsibilities
Requirements
- Personable with good telephone skills
- Customer service skills
- Possess strong written and verbal communication skills
- Attention to detail and organized
- Computer knowledge (AS400 experience a plus)
- Bilingual (English / Spanish) is a plus
Benefits
Pay Rate & Schedule
Qualifications
Pre-employment Requirements
