What are the responsibilities and job description for the Software Support Specialist position at Balfour Beatty Campus Solutions?
Share Share Email Tweet Share
Who We Are
At Balfour Beatty Communities, we are dedicated to a singular mission : delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care —about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity. This is a remote position.
Our Benefits :
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include, sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long- term disability, parental leave.
- And more!
About the role
Provide Level 1 & 2 internal support for software platformssuch as Yardi Systems, Rent Café, Entrata and ancillary programs. Primary support provided to the property and corporate end-users. Identify basic user errors, troubleshoot data and system issue, and interface with software provider support staff.
What you'll be doing
Typical Physical Demands : Regularly uses hands to manipulate phones, computer keyboard and similar tools. Ability to view computer screens, mobile devices, and other electronic equipment, for extended periods of time. Sit and stand to perform administrative work. Regularly lift and move office supplies up to 20 lbs. Work is performed in an office environment. Employee must travel throughout the company footprint as required.
Work is performed in an office. Employee frequently interacts directly with community management, facilities management, residents, and other staff members during the workday.
Who we're looking for
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
