Assistant Community Manager

Who We Are

At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.

Our Benefits: 

• Discretionary bonuses
• Medical and Dental Insurance 1st of the month following employment
• Health, Flexible Spending and Dependent Care Accounts
• Company paid life insurance
• 401K plan with employer matching
• Robust PTO to include, sick, floating holidays, vacation, and personal days
• 2 Volunteer Days per year
• Company paid short-term and long- term disability, parental leave.
• And more!

About the role

The Assistant Community Managers play a critical role in supporting our Community Manager within a dynamic, fast-paced environment. Primarily responsible for the community’s rental collections and resident retention. Position responsibilities providing world-class customer service to our residents, supporting a dynamic property team and ensuring the financial stability of the community. The ACM will also be responsible for acting as Community Manager in their absence.

 
What you'll be doing

• Managing rent collection, following up on delinquencies, and overseeing eviction filings and proceedings.
• Managing the move out process for residents, including the completion of the move out inspection, determining any charges due and assisting in the resident’s final account statement preparation or resident communication.
• Overseeing the resident renewal process including communication with residents and preparation of required notices and lease documents
• Responsible for coordinating leasing, unit inspections, completion and processing of leasing and move in documentation and conducting tours of property as needed.
• Maintains courteous and helpful attitude to residents, prospective residents, vendors, and employees.
• Attends and assists with resident events as needed

Typical Physical Demands: Regularly use hands to manipulate tools, controls, phones, and computer keyboard. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move office supplies up to 20 lbs.

Work is performed in an office. Employee frequently interacts directly with community management, facilities management, residents, and other staff members during the workday.

Who we're looking for

• High School Diploma or GED required
• Bachelor’s Degree is preferred
• Minimum of 2 years’ experience in residential or multifamily property management
• Property Management or Hospitality experience is preferred
• Customer oriented
• Solid communication skills, positive attitude, and detailed orientated. 
• Ability to work in a team environment
• Good organizational and time management skill
• Solid computer skills- Microsoft Office Experience- Word, Excel, Outlook, Teams.  Yardi and Yieldstar experience preferred.
• Candidates should be willing to obtain either the Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Manage Association) professional designation within one (1) year of hire
• Possession of a valid state issues driver’s license and safe driving record are required

Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.

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