What are the responsibilities and job description for the Community Experience Representative position at Balfour Beatty Investments - North America?
About the Role
A Community Experience Representative plays a vital role in delivering exceptional living experiences. Responsibilities include property marketing, sales, and customer engagement activities. This role creates buzz and excitement about the property and the exceptional living experience delivered.
Key Responsibilities
- Manage and respond to community inquiries, ensuring compliance with Exceptional Living Policies.
- Deliver high levels of resident satisfaction through responsive, consistent, positive, and professional interactions.
- Create memorable first impressions by preparing properties for daily showings, including opening/closing model units and amenities.
- Conduct pre-inspections on move-ins to ensure homes are ready for occupancy and move-out inspections using company software.
- Be knowledgeable of community lease agreements and policies to assist residents with needs and inquiries.
