What are the responsibilities and job description for the Anchor Collision Repair Customer Support Rep. Job at Balise Motor Sales in Hyann position at Balise Motor Sales?
Job Details
Job Location
Anchor Collision - Hyannis, MA
Position Type
Full Time
Description
Collision Customer Support Rep.
Balise is looking for a Customer Service Support Rep. for our busy Collision Center.
Job Responsibilities :
- Communicate and work within house & outside Insurance Appraisers
- Coordinate repair needs for Collision associates
- Update appropriate customer and staff with repair status of vehicles
- Daily interaction with customers, appraiser, technicians and managers
- Communicate processes to vehicle repair in a timely and effective manner to all customers
- Contact appropriate parties for delivery needs
- Track production schedule for vehicles and communicate those targets with customers and collision center associates.
- Maintain continual industry education to keep up with changes in repair requirements and product knowledge
Environmental & Physical Requirements :
Benefits Include :
Qualifications