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Manager - Employee Relations

Bally’s Chicago
Chicago, IL Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 3/9/2025

Description

Why Bally’s

Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally’s jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally’s portfolio. Bally’s will also become the successor of Queen’s significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

The Role

As the Manager – Employee Relations, you will support all aspects of labor relations and employee relations.

Responsibilities
  • Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
  • Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
  • Responsible for interpretation and application of the company’s established policies and procedures with regarding employee relations matters. Review all written documentation to insure fair and consistent application of the policy
  • Liaison with team members (coaching) and managers when appropriate.
  • Responds to unemployment insurance notices
  • Conducts team member relation investigations and partnering with leadership on performance improvement documentation
  • Ensures department adheres to all regulatory, departmental and company policies and procedures.
  • Assist with timely notification to IGB of all employment separations and monthly EEO-1 report for new-hires.
  • Assist department leadership with all FMLA/LOA requests
  • Partner with leadership regarding engagement surveys results to create an action plan
  • Monitors monthly turn over reports. Take action to decrease turn over and maintain retention goals.
  • Monitors department standards, guidelines, and objectives
  • Reviews and analyzes any grievances filed with HR and partners with senior leadership to create resolution
  • Takes a lead role in the development and implementation of Human Resources policies and procedures to ensure that such policies and procedures embrace the company's employee relation’s philosophies and that they are executed consistently, fairly and equitably.
  • Consults with legal and senior leadership to interpret employment laws, (FLSA, EEOC, etc.) for application to specific employee relations situations
  • Assists in team member programs and events
  • Perform other duties as assigned
    Qualifications
  • 3-5 years of experience in employee & labor relations is mandatory
  • Casino industry experience strongly preferred
  • Bachelors Degree and or work experience equivalent
  • Excellent written and verbal communication skills in regards to employee/labor relation situations
  • Strong administrative, organizational and decision making abilities
  • Ability to lead, influence without authority and coach for success
  • Ability to obtain and maintain all necessary Illinois State Gaming licensing
  • Must be 21 years of age or older

    What’s in it for you:

  • Competitive Salary with annual performance reviews
  • Comprehensive health coverage plan that includes medical, dental, and vision
  • 401(K)/ Company Match
  • Access Perks and Childcare discounts
  • Target Salary Range: $80,000 - $85,000 per year
  • Bonus Eligible
    Physical Demands & Work Environment
  • Regularly required to see, talk, hear, walk, sit, and stand
  • Frequently required to use hands to handle, feel, and reach
  • Occasionally required to stoop
  • Occasionally lift and or move up to 30 pounds
  • The work environment contains bright lights, loud noise, and stressful situations.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Let Bally’s Bet on You – We can’t wait to meet you!

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    Salary : $80,000 - $85,000

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