What are the responsibilities and job description for the Shift Manager - Cage position at Bally's Evansville Casino & Hotel?
Why Bally's?
Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role:
- Manages Cage Department during assigned shift. Staff, schedule, evaluate, train, develop and monitor team. Recommend wage increases, promotions, demotions, coach, and other employment actions for Team Members.
- Maintains accountability of all gaming chips, tickets, currency, coins patron checks, credit information, forms and records relating to the department.
- Performs cashiering and other clerical duties to relieve subordinates during peak work periods.
- Searches records to assist subordinates in locating and reconciling posting errors on customers' accounts and investigates cash variations.
- Withdraws monies from bank and keeps custody of operating funds or retains next day's operating funds from daily receipts.
- Allocates operating funds to cashiering stations.
- Totals and summarizes funds received, endorses checks, and prepares bank deposit slip.
- Manages work procedures, oversees work schedules, and expedites workflow.
- Issues written and oral instructions, assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
- Manages and reviews procedures to improve efficiency of subordinates.
- Must train and become proficient with ATM, Ticket Redemption and other automated cash unit operations and accountability.
- Maintains harmony among workers and resolves grievances.
- Addresses errors and complaints.
- May redeem guest’s Sports Book Tickets while adhering to all company, gaming, and Title 31 regulatory requirements.
- Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures.
- Always follow the Company Service Standards model.
- Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
- Other duties may be assigned at any time.
Responsibilities:
Directly manages the Cage Department Team Members in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and coaching employees; addressing complaints and
resolving problems.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to operate in Microsoft office (Excel and Word), Email, etc.
What’s in it for you:
- Competitive Salary with annual performance reviews
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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