What are the responsibilities and job description for the Concierge - Box Office position at Bally's Lake Tahoe?
Description
ESSENTIAL DUTIEIS AND RESPONSIBILITIES
- Stock, set-up and maintain the box office area
- Answer all questions and provide detailed and accurate information
- Perform ticket sales for all entertainment, including assisting guests with modifications, or cancellation requests
- Verbally communicates information to guests regarding the property's facilities whenever possible
- Resolve guest complaints within the scope of authority and informs management of any unresolved issue
- Provides great service at all times
- Balances cash and ticket transactions
- Assists with seating guests during show nights
- Performs other related duties as required
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