What are the responsibilities and job description for the Executive Director - Player Development position at Bally's?
- Responds to and consistently meets the needs of internal clients.
- Supports and cultivates new ideas and methods to deliver business solutions.
- Identifies ways to increase efficiencies or improve product or service.
- Delivers assignments/projects on time and completes all aspects before delivering to internal clients.
- Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business.
- Keeps track of existing products/services and/or progress on new initiatives.
- Prepares project plans that aid in moving project forward.
- Stays up to date with the latest developments in the profession. Develops skills to handle increasingly complex matters.
- Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy.
- Politely gives consistent, timely and accurate information and finds answer when unsure.
- Consistently demonstrates superior customer service skills and acts as a positive role model for all internal and external guests.
- Responsible for hosting VIP casino customers, both on and off property, as appropriate.
- Makes recommendations for the development and implementation of marketing and promotional programs designed to attract new market segments.
- Ensures internal and external communication is achieved resulting in maximum participation at all major special events.
- Must have proven ability to develop and maintain customer base of high end and mid-level players.
- Assists with the recruitment and training of new sales and national marketing staff.
- Works independently to identify and develop new markets.
- Communicates with management to ensure effective flow of information where appropriate.
- Responsible for meeting assigned goals and objectives.
- Responsible for compliance with New Jersey State regulations.
- Position is designated as Atlantic City Operations for cross-property marketing purposes.
Other duties as assigned.
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