Supervisor - Table Games

Why Bally's?

Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally’s jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally’s portfolio. Bally’s will also become the successor of Queen’s significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

The Role:

• Ability to positively promote guest relations.
• Ability to effectively assign dealers within an assigned area.
• Ability to effectively supervise upwards of 15 Table Games dealers.
• Ability to accurately carry out supervisory responsibilities including the recommendation of discipline
• Ability to effectively provide training, work direction, rewarding and correcting employee performance and the addressing of complaints.
• Ability to effectively resolve problems.
• Prepares and orders table fills and credits and monitors credit and player ratings (as applicable).
• At times could be designated to change cards/dice on shift change and every 2-4 hours on novelty games or change out damaged cards/dice
• At times could be designated to open and close games as business dictates.
• Must be able to use stairwells or service elevator to go from floor to floor.
• Must be able to lift up to 25 lbs.; and be able to push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs.
• Must be able to understand and communicate in English.
• Must be able to work in an environment with secondhand smoke, loud noises, and large crowds.
• Must be willing and able to work a variety of hours, holidays and weekends as determined by business needs.
• Knowledge and enforcement of all IGC regulations and Internal Controls.
• Must be able to stand and walk for prolong periods of time (7 hours).
• Always follow the Company Service Standards model.
• May be required to perform other duties as assigned.

Responsibilities:

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Must have good verbal and written communication skills. Must be able to perform basic math functions with confidence. Must have the ability to problem-solve effectively and efficiently. Knowledge of the Federal Currency Transaction Reporting (CTR) regulations and requirements. Knowledge of MTL and SARCs. Thorough knowledge of table games supervision and table supervision requirements, casino rules and procedures regarding the same. Must have dealing experience and working knowledge in two of the following game types:
• Blackjack
• Roulette
• Craps
• Poker

What’s in it for you:

· Competitive Salary with annual performance reviews

· Comprehensive health coverage plan that includes medical, dental, and vision

· 401(K)/ Company Match

· Access Perks and Childcare discounts

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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