What are the responsibilities and job description for the Supervisor II-Table Games position at Walker's Bluff Casino Resort?
Responsible for the successful activity of the Table Games department and ensures that game operations are following house rules. Supervises Table Games staff on assigned shift and overseeing floor activity, scheduling, and may coordinate and/or perform training. Elite Casino Resorts properties offer a wide variety of benefits intended to meet the many needs of our diverse employee population. We offer a comprehensive benefits package that helps our employees get and stay healthy, plan for their future, and maintain a healthy work-life balance. We encourage you to look through the different benefits below to discover all that we have to offer to our employees of Elite Casino Resorts owned properties. Financial benefits include Paid Time Off, Premium Pay Incentive, First Year Wage Increases, 401(k) with Company Match, Profit Sharing, Company Paid Life Insurance (Full-Time) and Voluntary Benefits. Health and Wellness benefits for Full-Time Employees include three Medical plans to choose from, Dental, two Vision plans to choose from and Flexible Spending Accounts.
Essential Functions:
- Monitor game operations to ensure that house rules are followed, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- Observe gamblers behavior for signs of cheating such as marking, switching, or counting cards; notify a manager of suspected cheating.
- Maintain familiarity with the games at the facility, and with strategies and tricks used by cheaters at such games.
- Establish and maintain banks and table limits for each game.
- Monitor stations and games.
- Report customer-related incidents occurring in gaming areas to manager.
- Provide exceptional guest service for all external and internal customers.
- Assist with the operation of the Table Games department, successful performance of employees, and a favorable guest experience.
- Assist with managing, delegating duties, and the performance and development of department staff; inclusive of training, evaluating, and coaching of staff.
Required:
- Significant table games experience required.
- Knowledge of all games and procedures.
- Perform paperwork required for monetary transactions.
- Resolve customer and employee complaints.
- Greet customers and ask about the quality of service they are receiving.
Schedule:
Full-time that varies based on events and holidays and includes days, nights and weekends.
Salary:
Starts at $24/hr (Includes Premium Pay)
Salary : $24
