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Human Services Program Manager - Non-Merit

Baltimore County, MD
Towson, MD Full Time
POSTED ON 3/14/2025
AVAILABLE BEFORE 5/14/2025
Salary
$39.40 - $50.84 Hourly
Location
Towson, MD
Job Type
NON-MERIT
Job Number
NM.101 2-25
Department
HHS/BEHAVIORAL HEALTH
Opening Date
02/11/2025
Closing Date
Continuous

    DESCRIPTION

    BENEFITS

    QUESTIONS

Regular Schedule: 34 Hours per week

A non-merit vacancy exists in the Bureau of Behavioral Health, Department of Health and Human Services.

Non-merit positions are not classified within the Baltimore County Government Classi faction and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

You MUST be a merit (full-time), non-merit (part-time), or temporary employee of the Baltimore County General Government to apply for this position.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered.

Examples of Duties

This position will assist the Human Services Program Administrator with day-to-day operations of the Overdose Data to Action (OD2A) LOCAL grant. Position will provide direct supervision to designated staff, assist with strategy implementation and reporting requirements.


EXAMPLES OF ESSENTIAL DUTIES

  • Develops program policies and procedures and supervises their implementation.
  • Conducts short-and long-range planning, monitors all components of the program or center and coordinates them into a cohesive functioning entity.
  • Evaluates overall program effectiveness and recommends modifications as necessary.
  • Coordinates the program with other County, State, and community resources and programs.
  • Prepares grant proposals and other reports pertaining to the program.
  • Prepares and monitors the budget for the program.
  • Prepares or reviews legislation pertaining to the program.
  • Develops and maintains management information systems.
  • Represents the program or department in meetings and conferences.
  • Develops public and in-service educational or preventative programs.
  • Selects and evaluates subordinate employees and/or service providers within the program.
  • Provides clinical or program supervision to subordinate supervisors, case managers, and/or service providers.
  • Provides administrative supervision to professional clinicians and clerical staff.
  • Oversees the daily operation of the program.
  • Provides program and case consultation to other community agencies or organizations. Handles difficult or unusual cases including formal case reviews.
  • Resolves client complaints.
Preferred applicants will have the following skills/abilities and experience:
  • Knowledge about resources for substance use disorder treatment and harm reduction services in Baltimore County and surrounding jurisdictions
  • Knowledge about substance use and harm reduction best practices and evidence-based approaches
  • Data collection and management skills
  • Skill in working with multiple stakeholders
  • Ability to track deadlines and manage multiple responsibilities
Examples of Other Duties

Oversees the management and maintenance of program buildings and facilities. Evaluates clients for the purpose of establishing a treatment plan. Provides individual, group, or family counseling. Performs other related duties as required. (NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)

Qualifications

Required Qualifications
Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science
plus
at least four years' experience providing human services, such as intake/referral, counseling or educating, which includes one year in a supervisory capacity.

(Related education beyond a bachelor's degree may be substituted on a year-for-year basis up to a maximum of two years for the required non-supervisory experience.
Additional experience in providing human services may be substituted on a year-for-year basis up to a maximum of two years for the required education. Experience in the supervision and management of a human services program may be substituted on a year-for-year basis up to a maximum of four years for the required education.)

Proof of Licenses, Certifications and Education
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered.

Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

Mail or deliver documents to:

ATTN: Human Services Program Manager
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment

Physical and Environmental Conditions
These positions are essentially sedentary with some walking, standing, or other restricted physical activities. Some positions may require traveling between work sites.

Medical Examination and Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.


Employer
Baltimore County
Address

308 Allegheny Avenue

Towson, Maryland, 21204

Phone
410-887-3135
Website
http://www.baltimorecountymd.gov

Regular Schedule: 34 Hours per week

A non-merit vacancy exists in the Bureau of Behavioral Health, Department of Health and Human Services.

Non-merit positions are not classified within the Baltimore County Government Classi faction and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

You MUST be a merit (full-time), non-merit (part-time), or temporary employee of the Baltimore County General Government to apply for this position.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered.

Examples of Duties

This position will assist the Human Services Program Administrator with day-to-day operations of the Overdose Data to Action (OD2A) LOCAL grant. Position will provide direct supervision to designated staff, assist with strategy implementation and reporting requirements.


EXAMPLES OF ESSENTIAL DUTIES

  • Develops program policies and procedures and supervises their implementation.
  • Conducts short-and long-range planning, monitors all components of the program or center and coordinates them into a cohesive functioning entity.
  • Evaluates overall program effectiveness and recommends modifications as necessary.
  • Coordinates the program with other County, State, and community resources and programs.
  • Prepares grant proposals and other reports pertaining to the program.
  • Prepares and monitors the budget for the program.
  • Prepares or reviews legislation pertaining to the program.
  • Develops and maintains management information systems.
  • Represents the program or department in meetings and conferences.
  • Develops public and in-service educational or preventative programs.
  • Selects and evaluates subordinate employees and/or service providers within the program.
  • Provides clinical or program supervision to subordinate supervisors, case managers, and/or service providers.
  • Provides administrative supervision to professional clinicians and clerical staff.
  • Oversees the daily operation of the program.
  • Provides program and case consultation to other community agencies or organizations. Handles difficult or unusual cases including formal case reviews.
  • Resolves client complaints.
Preferred applicants will have the following skills/abilities and experience:
  • Knowledge about resources for substance use disorder treatment and harm reduction services in Baltimore County and surrounding jurisdictions
  • Knowledge about substance use and harm reduction best practices and evidence-based approaches
  • Data collection and management skills
  • Skill in working with multiple stakeholders
  • Ability to track deadlines and manage multiple responsibilities
Examples of Other Duties

Oversees the management and maintenance of program buildings and facilities. Evaluates clients for the purpose of establishing a treatment plan. Provides individual, group, or family counseling. Performs other related duties as required. (NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)

Qualifications

Required Qualifications
Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science
plus
at least four years' experience providing human services, such as intake/referral, counseling or educating, which includes one year in a supervisory capacity.

(Related education beyond a bachelor's degree may be substituted on a year-for-year basis up to a maximum of two years for the required non-supervisory experience.
Additional experience in providing human services may be substituted on a year-for-year basis up to a maximum of two years for the required education. Experience in the supervision and management of a human services program may be substituted on a year-for-year basis up to a maximum of four years for the required education.)

Proof of Licenses, Certifications and Education
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered.

Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

Mail or deliver documents to:

ATTN: Human Services Program Manager
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment

Physical and Environmental Conditions
These positions are essentially sedentary with some walking, standing, or other restricted physical activities. Some positions may require traveling between work sites.

Medical Examination and Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.


Employment Benefits for Non-Merit or Non-Classified, Part-Time Employees

Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace
All Baltimore County offices are smoke free.

Drug free workplace
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Employee Assistance Program
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance
In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance
In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement
Employees are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.

Paid Leave
Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.

Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.

Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.

Bereavement Leave
Jury Leave
Military Leave

Baltimore County Employees Federal Credit Union
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit
Payroll through direct deposit to the financial institution selected by employee is required.

Deferred Compensation
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.


Disclaimer
This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.

Salary : $39 - $51

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