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Community Outreach Worker - Non-Merit

Baltimore County
Towson, MD Other
POSTED ON 4/1/2025 CLOSED ON 4/18/2025

What are the responsibilities and job description for the Community Outreach Worker - Non-Merit position at Baltimore County?

Regular Schedule: 34 hours per week

A Non-Merit vacancy exists in the Bureau of Community Health Services, Department of Health and Human Services.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested candidates must apply at this time.  

List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.

Note:  Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered.  A resume will not be considered in determining your qualifications for a position.  Applicants selected for an interview may provide a resume at that time.

You can attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.  

Under general supervision, performs routine community outreach duties for a Countywide public health program with the goal of educating the public and increasing program enrollment and participation.

Examples of Essential Duties

  • Meets with and makes presentations to individuals, organizations and community groups to explain, publicize and promote the program.

  • Represents the program at health fairs, community events, classes, seminars and other gatherings.

  • Assists with displays.

  • Assembles and distributes literature, brochures, pamphlets and other related materials.

  • Promotes program participation by making telephone calls and direct contact in the community.

  • Develops and maintains resource lists.

  • Answers telephone inquiries regarding the program and provide routine information to the public.

  • Assists clients making application to the program.

  • Collects, tabulates, updates and maintains program records and statistics.

  • Assembles periodic statistical reports.

Examples of Other Duties:

  • Performs other related duties as required.

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)

Possession of a high school diploma or appropriate equivalent, 

plus

 two years of clerical experience which includes public interaction. 

(Additional education may be substituted for the required experience on a year-for-year basis up to a maximum of two years.)
 
Knowledge, Skills, and Abilities (Entry Level):
 Knowledge of English grammar. Knowledge of and sensitivity to cultural influences.

  • Ability to establish effective working relationships with community groups, other health care providers, and co-workers.

  • Ability to communicate effectively with individuals and groups.

  • Ability to work flexible hours.

  • Ability to work in a variety of environments.

  • Ability to coordinate activities.

  • Ability to maintain documentation regarding activities.

Knowledge, Skills, and Abilities (Full Performance):

  • Knowledge of County and departmental rules, regulations, policies and procedures.

  • Knowledge of the purposes and functions of social service agencies, community charities and local organizations.

  • Skill in public speaking and lecturing. 

  • Skill in the preparation of educational materials and the presentation of programs.

  • Skill in working with the general public, community groups, and other health care professionals.

Licenses and Certificates: Possession of a valid driver’s license equivalent to a non-commercial, class C Maryland driver license is required at the time of application.

Proof of Licenses, Certifications and Education
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant’s major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org).

Mail or deliver documents to:
ATTN: Outreach Worker - Non-Merit
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

You must attach your transcript(s) or license(s) to your application.

EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Medical Examination and Employment Background Investigation

Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.


Physical and Environmental Conditions: The work of this classification is generally sedentary, but may require some traveling throughout the County and lifting and carrying in the set up of educational displays and presentations.
 
Conditions of Employment: Persons appointed to this classification may be required to work nights, evenings and weekends.

Salary : $19 - $28

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