Human Services Assistant

Pay Schedule I, Grade 21, Regular Schedule:  35 hours per week

A vacancy exists in the Department of Health and Human Services, Bureau of Community Health Services.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in this classification may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time. 

List all promotions and changes in job duties due to reclassification as separate work experience on your application.  Applicants must include the dates of the promotions and reclassifications.

Note:  Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered.  A resume will not be considered in determining your qualifications for a position.  Applicants selected for an interview may provide a resume at that time.

You Must attach your transcript(s), certification(s) and license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered.  Proof of licenses, certifications, and/or education must be submitted with each application.

Under close supervision, human services assistant plays a supportive role in providing home and community-based services aimed at preventing unnecessary institutionalization of older adults and individuals with disabilities. This role provides administrative support to the program and will support and assist human services associate, public health nurses and social workers in conducting intake and screening of potential referrals, providing appropriate information and limited case management functions to clients and caregivers, so that they can remain in the least restrictive setting. 

• Answers telephone inquiries and interacts with individuals and their families to connect them with public health programs and services 
• Under close supervision, determines eligibility for Medicaid programs, creates client profiles and completes intake forms 
• Explains program policies, program procedures and financial guidelines to clients
• Initiates procedures to initiate or terminate client participation in our program
• Assists human services associate and other clinical professionals with case management or linkage to services. May make home visits. 
• Participates in regular reviews of all client activities with the clinical team and acts on clinician recommendations for intervention. 
• Develops and maintains working relationships with clients, families and clinical professionals
• Ensures client confidentiality and maintains individual case records and other required documentation.
• Designs and creates materials and presentations to support clinical team to meet the needs of the clients

Performs other related duties as assigned.

NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.

Required Qualifications
Graduation from an accredited college or university with an associate in arts degree in a social science, behavioral science or public health.

Experience in individual, group, or family counseling or in intake and referral work may be substituted on a year-for-year basis up to a maximum of two years for the required education.

Proof of Licenses, Certifications and Education
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered.  Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

Mail or deliver documents to:
ATTN: Human Services Assistant
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

You Must attach your transcript(s), certification(s) and license(s) to your application.

EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions.  Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Physical and Environmental Conditions
These positions are essentially sedentary with occasional walking, lifting, or other restricted physical activity.

Medical Examination and Employment Background Investigation
Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.

Salary : $39,593 - $45,459