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General Manager of Two (2) Units at Portland International Airport

BAMBUZA PDX LLC
Portland, OR Full Time
POSTED ON 3/13/2025
AVAILABLE BEFORE 4/7/2025

Description :

Do you have an entrepreneur’s mindset and take pride in building a business? Do you enjoy a fast-paced environment with a hard-working team? Are you looking to grow your career with a small but growing company so that your unique talents can be fully used? Let’s connect!

ABOUT US

Bambuza Hospitality Group is a rapidly growing local- and family-owned restaurant and retail management group headquartered in Portland, OR. We are professional, agile, and inclusive, committed to serving our guests delicious food and outstanding service. Our privately-held restaurant group seeks an experienced, dedicated, self-starting General Manager to lead our team at Portland International Airport (PDX). The General Manager will drive financial performance and operational excellence while insisting on the highest levels of customer service in a very high-traffic environment.

Our work environment includes :

  • Growth opportunities
  • Wellness programs
  • Company perks
  • Safe work environment
  • On-the-job training

As the General Manager, you set the tone for the team, providing enthusiasm, training staff, offering ongoing feedback, taking corrective actions, and recognizing achievements. You embody excellence in execution, leading by example to create memorable experiences for our customers.

You directly influence the company’s success by managing the restaurant’s financial performance, hiring and training employees, working on staff scheduling, and supporting both kitchen and front-of-house staff. You’re flexible and able to execute on all aspects of your operations, from cooking to cashiering to busing a table up to strategy and planning, and you’re not afraid to roll up your sleeves and jump in when needed. You make your team and your job a priority. You’re comfortable with all types of people and can communicate well with staff, vendors, Port of Portland leadership, and senior leaders.

As a Bambuza Hospitality Group team member, you’ll gain new skills, join a diverse staff, and experience the exciting world of airport food and beverage operations.

Working at PDX Airport requires that all employees pass a background check and follow security protocols.

KEY DUTIES

  • Adhere to all food safety standards and procedures, perform food safety checks, and ensure our food is at its best.
  • Comply with airport security protocols, including secured item logs and safety surrounding badging and access privileges.
  • Be a consistent presence in the restaurants, working all shifts at times to understand customer flow, trends, and staff needs.
  • Ensure safety, security, and proper cash handling procedures are met.
  • Manage sales, labor, and cost forecasts and solve problems when scheduling conflicts arise.
  • Recruit, train, mentor, and reward staff.
  • Schedule employees to ensure we meet Port expectations and our own for hours and service.
  • Handle vendor orders / work closely with supervisors for ordering and delivery.
  • Identify and carry out on-the-spot corrections as well as progressive action plans for employees.
  • Exemplify what it means to create a truly exceptional customer experience.
  • Monitor store cleanliness, food safety and quality, and customer service to ensure they meet or exceed standards.
  • Excellent communication skills.
  • Able to lift up to 70 lbs when needed and stand on your feet for long periods of time.
  • Order, receive, and track inventory.
  • QUALIFICATIONS

  • Minimum of 2 years management experience or equivalent
  • 5 years of Restaurant Management preferred
  • College Education in Business may substitute a portion of required experience.
  • Food Handlers and Alcohol Serving permits are REQUIRED before start of work.
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