Order Processing Specialist

Ban-Koe was founded in 1981 on the core operating principals of all businesses; Workforce Management and Workplace Security. We are a privately held U.S. based Corporation.

Ban-Koe Systems is an established building automation systems and Human Resources software provider that is growing and has a great opportunity for someone who enjoys being involved in many aspects of a small business and is comfortable working independently. Ban-Koe designs and markets Human Resources software and fire alarm, door access, CCTV, and intercom systems.

ORDER PROCESSING SPECIALIST POSITION PURPOSE:

This position is responsible for the timely and accurate order processing, project check-in, warehouse organization, inventory management, and logistics coordination.

ORDER PROCESSING SPECIALIST PRINCIPAL ACCOUNTABILITIES:

• Receive and process sales orders, including, but not limited to, accurately determining customer number, part number, pricing, shipping requirements, lead time, responsibility center and cost center.
• Enter the order within the internal CRM.
• Communicate effectively with Sales, Project Management and vendors regarding parts availability, lead times and changes to previously communicated information.
• Process change orders, when required.
• Conduct himself/herself in a professional manner, in accordance with company guidelines.
• Maintain a positive attitude in the workplace and conduct oneself as a positive role model for other co-workers.
• Communicate ideas on improved procedures/processes that will increase efficiency.
• Receive deliveries, check in product and communicate effectively to Project Management the status of order fulfillment.
• Manage, organize and ensure cleanliness of the warehouse, project staging and dock loading area.
• Manage, report, and process inventory changes.
• Communicate with all internal departments in a timely manner as required.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Effective communication, interpersonal, and organizational skills.
• Tenacity in overcoming obstacles while maintaining productive and positive working relationships.
• Ability to execute in a rapidly changing fast paced environment that requires strong teamwork.
• Ability to enter large sum of orders on a daily basis and frequently exceeding daily standards.
• High level of accuracy and skill that allows himself/herself to handle all customer orders and requests.
• Proficiency with Microsoft Office applications and the capacity to learn new systems.

ORDER PROCESSING SPECIALIST EDUCATION AND EXPERIENCE:

Required:

• Previous experience in a relevant position, administrative or customer service setting.
• Equivalent of high school diploma or G.E.D. certification.

Preferred not required:

• Associate’s or Bachelor’s degree.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, and walk throughout the building. The employee is frequently required to reach with hands and arms, and lift/move office materials/boxes up to 45 pounds.

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• What is your expectation for a starting hourly wage?
• Are you able to work on-site Monday - Friday, 8am to 5:00pm? (this is not a remote position)

Work Location: In person

Salary : $21 - $24