What are the responsibilities and job description for the Pet Care Director position at Banfield?
Banfield Pet Hospital is a leading provider of veterinary care, and we're seeking an experienced professional to join our team as a Client Management Director. In this role, you'll be responsible for driving the flow of clients and pets through our hospital, maximizing productivity, ensuring excellent communication with associates and clients, and coordinating care in a friendly and efficient manner.
Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient, and exceptional service at all times, educating clients about Optimum Wellness Plans, preventative care, pet health needs, and hospital services.
Key Responsibilities:
- Recruit new clients by promoting hospital services
- Route the flow of clients and pets to ensure superior client care and maximum productivity
- Maximize the number of pets seen by the hospital team
- Provide professional, efficient, and exceptional service at all times
